At a Glance
- Tasks: Support daily pub operations and inspire a friendly team to deliver exceptional service.
- Company: The Carpenters Arms, a vibrant pub in beautiful Kent, focused on great food and drinks.
- Benefits: Career development opportunities, discounts, free meals, and 28 days holiday.
- Other info: Flexible hours available, perfect for students looking to balance work and studies.
- Why this job: Join a passionate team and grow your hospitality career in a supportive environment.
- Qualifications: Experience in hospitality or customer service, with a desire to learn and lead.
The predicted salary is between 28000 - 30000 £ per year.
The Carpenters Arms, nestled in the beautiful farmland surrounding Tonbridge in Kent, offers to showcase the best of British' seasonal menu alongside a range of premium old & new world wines, international lagers, well-conditioned ales and fantastic personal service from our small, friendly & professional team. We're a busy pub serving great food every day and have a busy bar serving locals, ramblers, visitors, and their four-legged friends alike.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for someone motivated and ambitious to join our team at our friendly, food-focused pub. We are preferably looking for someone with at least one year's experience in hospitality/customer service, and any supervisor/management experience is highly desirable. While experience is important, we're equally interested in finding someone with the right personality, a keen eye for detail, and a genuine desire to learn and develop their career in hospitality.
The successful candidate will be passionate about delivering outstanding customer service and motivated to maintain the highest standards throughout the business. Experience across bar and restaurant operations is of interest, along with being confident to lead by example, and enjoying supporting and developing others. Strong organisational skills and the ability to thrive in a busy, fast-paced environment are required.
As Assistant Manager, you'll play a key role in the day-to-day running of the pub, working closely with the management team to inspire, train and support our staff. You'll help ensure every guest receives a warm welcome and exceptional service, while contributing to the continued success and growth of the business.
If you're enthusiastic, driven, and looking for an opportunity to develop your hospitality career within a supportive and quality-focused team, we'd love to hear from you.
Start date - 8th September 2026. This could either be a full or part time role - approximately 20 to 35 hours per week.
Skills:
- Experience in Customer Service
- Passion for hospitality
Assistant Manager in Tonbridge employer: Young's Pubs
At Young's Pubs, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our General Managers to take ownership of their venues. Located in the heart of Bristol, the King Street Brewhouse offers not only a competitive salary and substantial bonus potential but also ample opportunities for personal and professional growth within a dynamic team dedicated to delivering exceptional hospitality experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Tonbridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's Pubs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Young's Pubs
Don't be shy about reaching out to Young's Pubs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Tonbridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's Pubs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Young's Pubs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
