At a Glance
- Tasks: Ensure guest safety, check in late arrivals, and maintain room standards during night shifts.
- Company: A vibrant 44-bedroom hotel with a focus on exceptional customer service.
- Benefits: Weekly pay, free meals, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to career pathways, training courses, and a supportive work culture.
- Why this job: Join a dynamic team and develop your skills while working nights in a lively environment.
- Qualifications: Experience in hospitality, excellent communication skills, and a keen eye for detail.
The predicted salary is between 22000 - 26000 £ per year.
Looking for a hard working individual that is happy to work on their own during the night. We are a 44 bedroom hotel and we are open to check in guests 24 hours a day, and you will also need to be trained on our booking system. 4-5 nights per week.
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self-motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Skills:
- Fluent in English
- Microsoft Office
Night Porter in Teddington employer: Young's Pubs
Join our vibrant team at a welcoming 44-bedroom hotel where your role as a Night Porter is crucial to delivering exceptional customer service and ensuring guest safety. We offer a supportive work culture with access to career pathways, training opportunities, and generous benefits including free meals, weekly pay, and discounts at our Young's Pubs. Embrace the chance to grow in a dynamic environment that values your contributions and fosters personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Night Porter in Teddington
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the layout, services, and booking system before your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Night Porter and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Network with current employees if you can! They can give you insider tips on what the hotel values most in a Night Porter. Plus, it shows initiative and could give you an edge over other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the perks we offer, like training and development courses.
We think you need these skills to ace Night Porter in Teddington
Some tips for your application 🫡
Show Your Personality:When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of character into your cover letter!
Highlight Relevant Experience:Make sure to mention any previous experience in hospitality or similar roles. We’re looking for someone who knows their way around customer service and can handle guest requests with ease.
Be Detail-Oriented:Since attention to detail is key for this role, make sure your application is free from typos and errors. A polished application shows us that you have an impeccable eye for detail, just like we need in our Night Porter.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Young's Pubs
✨Show Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Be ready to share examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your passion for delivering great service.
✨Demonstrate Independence
Since you'll be working alone at times, it's important to show that you're self-motivated. Prepare to discuss situations where you've successfully managed tasks independently, highlighting your ability to stay focused and efficient during night shifts.
✨Familiarise Yourself with the Booking System
Make sure you understand the basics of hotel booking systems. If you have experience with similar software, mention it! If not, do a bit of research on common systems used in the industry to show your willingness to learn.
✨Highlight Your Attention to Detail
The role requires an impeccable eye for detail, especially when maintaining room standards and conducting health and safety checks. Be prepared to give examples of how your attention to detail has positively impacted your previous workplaces.
