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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming experience for guests.
- Company: Join the friendly team at Young's Pubs, a historic coaching inn.
- Benefits: Free meals, weekly pay, 28 days holiday, and 20% discount at all locations.
- Why this job: Be part of a fun team and learn about hospitality while having a great time.
- Qualifications: No experience needed, just a passion for customer service and teamwork.
- Other info: Access to training, career pathways, and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Lying just off the main parade, in the beautiful village of Claygate, the Foley offers its guests a warm welcome, delicious food, outstanding drinks, and even a great night\’s sleep for those spending the night in one of the pub\’s 17 rooms.
The team is responsible for creating a great atmosphere that our guests enjoy. From our amazing front-of-house team, our talented chefs, our hard-working housekeeping team and our welcoming receptionists, everybody plays a vital part.
Working at the Foley gives you the opportunity to play a key role in growing the pub\’s reputation locally and beyond, as well as becoming a member of a fun, vibrant and friendly team.
What we look for in future Foley Superstars is bags of enthusiasm and energy, a can-do attitude and a customer-focused mentality. Our customers are at the heart of everything we do, and we expect our teams to live by that mantra daily, serving amazing fresh, seasonal food, and delivering outstanding service.
If you think you can add something to our already amazing team, then come and join us. Whether it be experience, a passion for food and drink, or just a fresh idea or two, we would love to hear from you.
As we are part of Young\’s, your career can go wherever you want it to. Whether you just want to earn some extra money while you study, or if you want to forge a successful career in hospitality, we can help you develop and teach you skills at a pace that suits you.
We\’re looking forward to hearing from you.
What We Offer Our Team Members
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Thanks for your interest in working with Youngs. If you’d like to be part of our team, then apply now!
Skills
Customer Service
#J-18808-Ljbffr
Team Member employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub! Before your interview, pop by The Lamb and soak up the atmosphere. Chat with staff or customers to get a feel for the vibe – it’ll help you stand out when you show genuine interest.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can demonstrate your friendly personality and problem-solving abilities. Role-playing with a mate can help you feel more confident when it’s time to shine.
✨Tip Number 3
Show your passion! When you apply through our website, make sure to highlight your love for hospitality and working in a team. Share any relevant experiences that showcase your enthusiasm for delivering great service.
✨Tip Number 4
Follow up after your application! A quick email thanking them for the opportunity and expressing your excitement about the role can leave a lasting impression. It shows you’re keen and proactive – just what they’re looking for!
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to show us why you’re passionate about delivering exceptional customer service!
Tailor Your Application: Make sure to tailor your application specifically for the Team Member role at The Lamb. Highlight any relevant experience in hospitality or customer service, and mention your willingness to learn about our products – it’ll make you stand out!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use simple language and structure your thoughts well, so we can easily see how you fit into our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Young's Pubs
✨Know the Venue
Before your interview, take some time to research The Lamb. Familiarise yourself with its history, menu offerings, and the overall vibe. This will not only impress the interviewers but also help you understand how you can contribute to creating that welcoming experience for guests.
✨Show Your Passion for Customer Service
During the interview, be sure to express your enthusiasm for delivering exceptional customer service. Share any past experiences where you went above and beyond for a guest or customer. This will demonstrate that you have the right attitude and personality for the role.
✨Teamwork is Key
Since this role involves working as part of a friendly team, highlight your ability to collaborate and support your colleagues. You could mention specific examples of how you've worked well in a team setting before, which will show that you're ready to contribute positively to the pub's atmosphere.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the pub itself. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to learn more about the team and the culture at Young's Pubs.
