At a Glance
- Tasks: Deliver exceptional customer service and work as part of a friendly team.
- Company: Join the vibrant team at Young's Pubs in a lively pub environment.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at all Young's pubs.
- Why this job: Be part of a fun, family-friendly atmosphere with great regulars and events.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
- Other info: Career development opportunities and training available for all team members.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Join to apply for the Team Member role at Young\’s Pubs. The Wood House is a pub situated at the top of the leafy Sydenham & Dulwich Woods. The Wood House features a large pub, a garden, an outside bar & Burger Shack, heated huts with private screens, and a heated garden that makes it a great event space all year round. It is a popular destination to watch sports with multiple TV screens, and has a kitchen team led by our Head Chef Jaun and a General Manager. We have a friendly, hardworking team and opportunities to participate in events and menu developments. The Wood House is a great place to work: family-friendly, dog-friendly, with fantastic regulars and great Sunday roasts.
What We Offer Our Team Members: We provide career development opportunities, training, and a range of benefits.
What We Offer Our Team Members
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Experience and Qualifications
- Customer Service
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Hospitality
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Team Member employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Get to know the pub scene! Spend some time in local pubs, especially Young's Pubs, and chat with staff. This will give you insights into their culture and what they value in a team member.
✨Tip Number 2
When you apply, make sure to highlight your customer service skills. Share specific examples of how you've gone above and beyond for customers in the past. We love to see that passion!
✨Tip Number 3
Don’t just send in your application and wait! Follow up with a friendly email or call to express your enthusiasm. It shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at The Wood House.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and the pub environment. A friendly tone can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Team Member role at The Wood House. Highlight any relevant experience in customer service and mention why you’re excited about working in a pub setting. We love seeing applicants who are genuinely interested in what we do!
Keep It Clear and Concise: While we appreciate creativity, it’s important to keep your application clear and to the point. Use simple language and avoid jargon. This helps us quickly understand your skills and experiences without getting lost in lengthy paragraphs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Young's Pubs
✨Know the Venue
Before your interview, take some time to familiarise yourself with The Wood House. Check out their menu, events, and atmosphere. This will not only show your genuine interest in the role but also help you answer questions about how you can contribute to their team.
✨Showcase Your Customer Service Skills
As a Team Member, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for delivering great service, which is exactly what they’re looking for.
✨Be a Team Player
Highlight your ability to work well in a team. Think of instances where you collaborated with others to achieve a common goal. Young's Pubs values a friendly and hardworking team, so showing that you can fit into that dynamic will be a big plus.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities, team events, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.