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- Tasks: Provide top-notch customer service and ensure safety during the night shift.
- Company: A popular pub chain in Swansea with a friendly atmosphere.
- Benefits: Free meals, flexible hours, and a supportive team environment.
- Why this job: Join a fun team and make guests feel welcome while working nights.
- Qualifications: Strong communication skills and previous experience in hospitality.
- Other info: Great opportunity for personal growth and to build your CV.
The predicted salary is between 24000 - 36000 £ per year.
A well-known pub chain located in Swansea is seeking a dedicated Night Porter to deliver exceptional customer service and maintain safety standards throughout the night. The ideal candidate will possess excellent communication skills, attention to detail, and prior experience in a similar role.
This position includes responsibilities such as:
- Dealing with guest requests
- Checking in late arrivals
- Maintaining room standards
- Cleaning and health checks
Join our fun and friendly team!
Night Porter: Guest Service & Night Security | Free Meals in Swansea employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter: Guest Service & Night Security | Free Meals in Swansea
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the pub industry. A personal recommendation can go a long way in landing that Night Porter role.
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your friendly and approachable nature shine through. Remember, they’re looking for someone who fits into their fun and friendly team!
✨Tip Number 3
Be prepared with examples! Think of specific situations where you’ve demonstrated excellent customer service or handled tricky situations. This will show you’re ready to tackle the responsibilities of a Night Porter.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at this well-known pub chain.
We think you need these skills to ace Night Porter: Guest Service & Night Security | Free Meals in Swansea
Some tips for your application 🫡
Show Off Your Customer Service Skills: When writing your application, make sure to highlight any previous experience you have in customer service. We want to see how you've gone above and beyond for guests in the past!
Be Detail-Oriented: Attention to detail is key for a Night Porter. In your application, mention specific examples where your keen eye has helped maintain standards or improve guest experiences. It’ll show us you’re the right fit!
Keep It Friendly and Professional: We love a friendly vibe! While your application should be professional, don’t hesitate to let your personality shine through. A warm tone can make a big difference in how we perceive your application.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your details and get you into our fun and friendly team as soon as possible!
How to prepare for a job interview at Young's Pubs
✨Know the Role Inside Out
Before your interview, make sure you understand what a Night Porter does. Familiarise yourself with the responsibilities mentioned in the job description, like handling guest requests and maintaining safety standards. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Night Porter, you'll need to interact with guests regularly. During the interview, be prepared to showcase your communication skills. Practice answering questions clearly and confidently, and think of examples from your past experience where you successfully dealt with guest inquiries or resolved issues.
✨Highlight Your Attention to Detail
Attention to detail is crucial in this role, especially when it comes to maintaining room standards and conducting health checks. Be ready to discuss specific instances where your attention to detail made a difference in your previous jobs. This will help the interviewer see how you can contribute to their team.
✨Bring a Positive Attitude
The pub chain is looking for someone who fits into their fun and friendly team. Make sure to convey your enthusiasm for the role and the company during the interview. A positive attitude can go a long way in making a great impression, so don’t hold back on showing your personality!
