At a Glance
- Tasks: Ensure guest safety, handle requests, and maintain room standards during the night.
- Company: Join a fun and friendly team at Oyster House, Mumbles.
- Benefits: Weekly pay, free meals, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Perfect for those who love customer service and want to work in a vibrant environment.
- Qualifications: Experience in hospitality, excellent communication skills, and attention to detail.
- Other info: Access to career pathways, training courses, and a supportive team culture.
The predicted salary is between 1200 - 1600 £ per month.
Oyster House, Mumbles
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
- Passion to deliver exceptional customer service every time
- Friendly outgoing personality
- Self-motivated and willing to work alone at times
- Experience working in a similar environment
- Excellent communication skills
- Impeccable eye for detail
Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for:
- Dealing with guest requests
- Greeting and checking in late arrivals
- Maintaining room standards
- Setting up for breakfast service
- Carrying out cleaning duties throughout the night
- Carrying out health and safety checks and audits as necessary
We have a fun and friendly team, come and join us!
Skills:
- Fluent in English
- Microsoft Office
Night Porter in Swansea employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Swansea
✨Tip Number 1
Network like a pro! Chat with people in the industry, attend local events, or even pop into the pub for a casual chat. You never know who might have a lead on a Night Porter position!
✨Tip Number 2
Show off your personality! When you get to the interview stage, let your friendly and outgoing nature shine through. Remember, they’re looking for someone who can deliver exceptional customer service.
✨Tip Number 3
Be prepared to demonstrate your skills. Think of examples from your past experience that highlight your attention to detail and communication skills. They want to see how you handle guest requests and maintain room standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about our perks, like free meals and discounts, right there!
We think you need these skills to ace Night Porter in Swansea
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of character into your words!
Highlight Relevant Experience: Make sure to mention any previous experience in similar roles. We’re looking for Night Porters who have a knack for customer service and an eye for detail, so share those stories that showcase your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we want to know why you’re the best choice!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the Night Porter position. We can’t wait to hear from you!
How to prepare for a job interview at Young's Pubs
✨Show Your Customer Service Passion
Make sure to highlight your passion for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond for guests, as this will resonate well with the interviewers.
✨Demonstrate Your Attention to Detail
Since the role requires an impeccable eye for detail, prepare to discuss situations where your attention to detail made a difference. Whether it’s maintaining room standards or conducting health and safety checks, be ready to showcase your meticulous nature.
✨Communicate Clearly and Confidently
Excellent communication skills are key for a Night Porter. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with speaking about your experiences.
✨Be Ready for Situational Questions
Expect questions that assess how you would handle various scenarios, like dealing with late arrivals or guest requests. Think of examples from your previous roles that demonstrate your problem-solving skills and ability to work independently.