At a Glance
- Tasks: Deliver top-notch customer service and ensure guest safety during night shifts.
- Company: Join Young's Pubs, a vibrant and welcoming hospitality brand.
- Benefits: Weekly pay, free meals, and exclusive staff discounts.
- Other info: Dynamic work environment with opportunities for growth in the hospitality industry.
- Why this job: Be the face of our hotel at night and create memorable experiences for guests.
- Qualifications: Experience in hospitality, strong communication skills, and attention to detail.
The predicted salary is between 24000 - 30000 € per year.
Young's Pubs is seeking a Night Supervisor for the Bridge Hotel in Chertsey, UK. The role involves delivering exceptional customer service, ensuring guest safety, and maintaining high room standards.
Responsibilities include:
- Greeting late arrivals
- Managing guest requests
- Setting up for breakfast service
Ideal candidates will have experience in similar environments, excellent communication skills, and a keen eye for detail.
The position offers weekly pay, free meals, and various discounts for staff.
Overnight Guest Services & Safety Lead in Surrey employer: Young's Pubs
At Young's Pubs, we pride ourselves on fostering a vibrant and inclusive work culture that values teamwork and exceptional service. As a Night Supervisor at the Bridge Hotel in Chertsey, you'll enjoy competitive weekly pay, complimentary meals, and exclusive staff discounts, all while contributing to a welcoming environment for our guests. We are committed to your professional growth, offering opportunities for advancement within our expanding network of pubs and hotels.
StudySmarter Expert Advice🤫
We think this is how you could land Overnight Guest Services & Safety Lead in Surrey
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances who work in hospitality. They might know about openings at Young's Pubs or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for customer service shine through. A friendly smile and genuine enthusiasm can go a long way.
✨Tip Number 3
Be prepared for on-the-spot interviews! If you’re applying in person, dress smartly and have a copy of your CV handy. You never know when an opportunity might pop up!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Overnight Guest Services & Safety Lead in Surrey
Some tips for your application 🫡
Show Off Your Customer Service Skills:When writing your application, make sure to highlight any experience you have in delivering exceptional customer service. We want to see how you've gone above and beyond for guests in the past!
Detail is Key:Since the role requires a keen eye for detail, don’t forget to mention specific examples where your attention to detail made a difference. This could be anything from maintaining high room standards to managing guest requests effectively.
Communicate Clearly:Excellent communication skills are a must! Use clear and concise language in your application to demonstrate your ability to communicate effectively, just like you would with guests at the Bridge Hotel.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Young's Pubs
✨Know the Venue Inside Out
Before your interview, make sure you’re familiar with the Bridge Hotel and its offerings. Research their services, atmosphere, and any recent news. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Think about situations where you went above and beyond for guests, as this is crucial for a Night Supervisor role. Be ready to discuss how you handle difficult situations or complaints.
✨Highlight Your Attention to Detail
Since maintaining high room standards is key, come prepared with specific instances that demonstrate your keen eye for detail. Whether it’s about cleanliness, organisation, or guest requests, showing that you can spot and address issues before they escalate will impress the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, expectations for the role, or how success is measured. This not only shows your enthusiasm but also helps you gauge if the job is the right fit for you.
