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For Companies At a Glance
- Tasks: Lead shifts, train team members, and ensure exceptional customer service.
- Company: Join a vibrant pub environment focused on growth and customer satisfaction.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and a 20% discount on food and accommodation.
- Why this job: Be part of a supportive culture with career development opportunities in hospitality.
- Qualifications: Passion for customer service and basic knowledge of wines and spirits required.
- Other info: Access to apprenticeships and a company pension scheme.
The predicted salary is between 24000 - 36000 £ per year.
What We Offer Our Supervisors
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young\’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills
- Fluent in English
- Basic Knowledge of Wines
- Basic Beers/Spirits Knowledge
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Supervisor employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the specific offerings and values of our company. Understanding our commitment to exceptional customer service and team development will help you align your answers during any interviews.
✨Tip Number 2
Showcase your passion for hospitality by sharing relevant experiences where you've successfully led a team or enhanced customer satisfaction. This will demonstrate your capability as a Supervisor.
✨Tip Number 3
Brush up on your knowledge of wines, beers, and spirits. Being able to discuss these topics confidently can set you apart from other candidates and show your commitment to the role.
✨Tip Number 4
Network with current employees or industry professionals to gain insights into the role and company culture. This can provide you with valuable information that you can use to tailor your approach when applying.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any supervisory roles you've held and your ability to train and lead a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your commitment to the hospitality industry. Mention specific examples of how you've successfully trained teams or improved customer experiences.
Highlight Relevant Skills: In your application, clearly outline your knowledge of wines, beers, and spirits. This will demonstrate your suitability for the Supervisor role and your ability to engage with customers effectively.
Show Enthusiasm for Development: Express your eagerness to take advantage of the training and development opportunities offered. Mention how you plan to grow within the company and contribute to its success.
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead shifts effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in the past.
✨Highlight Your Training Experience
Since training the team is a key part of the role, be ready to talk about any experience you have in training or mentoring others. Discuss how you ensure that your team has the knowledge to delight customers.
✨Know Your Beverages
Brush up on your basic knowledge of wines, beers, and spirits. Be prepared to answer questions related to these topics, as they are essential for the role and will show your commitment to the hospitality industry.
