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- Tasks: Lead shifts, train staff, and ensure top-notch customer service.
- Company: Join The Guard House, a vibrant venue at Royal Arsenal, perfect for all occasions.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and a 20% discount on food and drinks.
- Why this job: Be part of a fun team with growth opportunities in a lively hospitality environment.
- Qualifications: Passion for customer service and basic knowledge of wines and spirits required.
- Other info: Access to career pathways and training courses to boost your hospitality career.
The predicted salary is between 24000 - 36000 £ per year.
We are Barnes\’s most unique pub, with an island bar, a snug, sixty-cover restaurant, a stunning private room as well as a large events space overlooking the river. On top of our loyal regulars, we host weddings, birthday parties and all sorts of celebrations. Not to forget our historical jazz room, which dates back to the fifties, where we host live jazz music. Our Head Chef Joseph, and his team, pride themselves on fresh, seasonal produce and what we think is the best Sunday roast in Barnes. General Manager Lauren and the front-of-house team strive to offer guests a fun and relaxed environment, where 4 legged friends are welcome. When it comes to service, we believe it\’s about doing the basics really well and attention to detail, but above all, it\’s about the people. You can make a difference and make our customers\’ visits truly memorable. If you\’d like to join our ever-growing team then get in touch.What We Offer Our SupervisorsAccess to our Career Pathway, Apprenticeships and training and development coursesFree MealsWeekly pay28 days holiday per year20% discount in all Young\’s Pubs and 30% discount on overnight stays in our Pubs with RoomsShare Save SchemeCompany Pension SchemeAbove industry average service chargeWhat we look for in a Supervisor As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.SkillsAdvanced Knowledge of Cash Registers/ Money HandlingMoney HandlingFast-Paced ExperienceFluent in EnglishPoint of SaleSocial Media+{{skillsLength}}#J-18808-Ljbffr
Supervisor employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the menu and drinks offerings at The Guard House. Being knowledgeable about their seasonal menus and drink specials will show your genuine interest in the role and help you engage with the team during the interview.
✨Tip Number 2
Demonstrate your passion for customer service by sharing specific examples from your previous experiences. Highlight moments where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with what they are looking for in a Supervisor.
✨Tip Number 3
Research the Royal Arsenal development and its community. Understanding the local area and its clientele can give you an edge in the interview, showing that you’re not just interested in the job but also in being part of the community.
✨Tip Number 4
Prepare to discuss your leadership style and how you would train and motivate a team. Since the role involves training others, having a clear vision of how you would approach this can set you apart from other candidates.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Supervisor. Highlight your passion for customer service and your ability to train and lead a team.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality, particularly any supervisory roles. Emphasise your skills in customer service, team training, and knowledge of wines and spirits.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've delivered exceptional service or trained team members in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead shifts effectively. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in the past.
✨Highlight Your Training Experience
Since training is a key part of the role, talk about any experience you have in training or mentoring others. Discuss how you can help develop your team’s knowledge and skills to enhance customer experiences.
✨Know Your Drinks
Brush up on your basic knowledge of wines, beers, and spirits. Being able to discuss different types of drinks confidently will show that you're serious about the role and ready to engage with customers.