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- Tasks: Lead shifts, train your team, and ensure exceptional customer service.
- Company: Join The Citygate, a historic pub serving delicious British food in Exeter.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts across the Youngs estate.
- Why this job: Be part of a welcoming 'Ramily' with great growth opportunities and a fun work culture.
- Qualifications: Passion for customer service, team training skills, and basic knowledge of wines and spirits.
- Other info: Access to career pathways, apprenticeships, and a company pension scheme.
The predicted salary is between 24000 - 36000 £ per year.
The Citygate is steeped in history, an old cotton mill and the Roman entrance to the city of Exeter.
We are a proud member of the Youngs pub company, serving British and premium food all day, from the classic Fish & Chips to Sunday Roasts using seasonal ingredients. Our wonderful individual rooms are tastefully decorated, reflecting the pub\’s rich history.
We are passionate about our \’Ramily\’, creating a welcoming and progressive team with great opportunities to develop and grow.
We offer a great work-life balance with benefits such as birthdays off, team parties, and free food on shift!
All team members enjoy discounted food and drinks across the entire Youngs estate, including rooms—perfect for a weekend getaway!
Join the Ramily today!
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships, and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount on food, drinks, and accommodation in all sites
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As a successful Supervisor, you will have a passion for delivering exceptional customer service and be able to build rapport with customers and team members to ensure the continued success of our pub. You should be passionate about training your team to ensure they have the knowledge needed to delight customers and be a responsible key holder, capable of leading shifts safely and effectively. We are committed to supporting your career in hospitality with ongoing development opportunities.
Skills:
- Fluent in English
- Basic knowledge of Wines
- Basic knowledge of Beers/Spirits
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Supervisor employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the history and unique offerings of The Citygate. Understanding the pub's background and its menu will help you connect with the team and customers, showcasing your genuine interest in the role.
✨Tip Number 2
Demonstrate your passion for customer service during any interactions. Share examples of how you've successfully built rapport with customers in previous roles, as this is key to thriving as a Supervisor at The Citygate.
✨Tip Number 3
Highlight your leadership skills by discussing any experience you have in training or mentoring team members. This will show that you're ready to take on the responsibility of leading shifts and developing your team.
✨Tip Number 4
Be prepared to discuss your knowledge of wines, beers, and spirits. Even basic knowledge can set you apart, so consider brushing up on popular drinks and pairings to impress during your conversations.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what The Citygate is looking for in a Supervisor. Highlight key responsibilities and required skills, such as customer service and team training.
Tailor Your CV: Customise your CV to reflect your relevant experience in hospitality and supervisory roles. Emphasise your ability to deliver exceptional customer service and any experience you have in training or leading teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your commitment to creating a welcoming environment. Mention specific examples of how you've successfully led teams or improved customer experiences in the past.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead shifts effectively. Prepare to discuss your leadership style and provide examples of how you've successfully managed a team or resolved conflicts in the past.
✨Know Your Beverages
Brush up on your knowledge of wines, beers, and spirits. Being able to discuss different types and pairings will show that you're serious about the role and can contribute to the pub's offerings.
✨Emphasise Team Development
Highlight your commitment to training and developing your team. Discuss any previous experience you have in mentoring or coaching others, as this aligns with the company's focus on growth and development.
