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For Companies At a Glance
- Tasks: Lead shifts, deliver top-notch customer service, and train your team.
- Company: The Mill is a charming, award-winning pub by the River Cam in Cambridge.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and a 20% discount across all sites.
- Why this job: Join a vibrant team in a historic pub with opportunities for growth and development.
- Qualifications: Passion for hospitality, fluent English, and basic knowledge of wines and spirits required.
- Other info: Be part of a supportive environment that values your career progression.
The predicted salary is between 24000 - 36000 £ per year.
The Mill is one of Cambridge’s iconic pubs, located just down by a beautiful river. Idyllically located on the grassy banks of the River Cam overlooking Laundress Green, the 19th Century Mill is renowned for its wide choice of well-kept real ales. The winner of numerous CAMRA Awards, the Mill is a really special place to visit whatever the season.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount on food, drink and accommodation in all sites
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills:
- Fluent in English
- Basic Knowledge of Wines
- Basic Beers/Spirits Knowledge
Supervisor employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the local pub scene, especially in Cambridge. Understanding the unique character of The Mill and its offerings will help you connect with the team and demonstrate your passion for the role during any discussions.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your previous experiences. Think about times when you went above and beyond to ensure a great experience for customers, as this aligns perfectly with what The Mill is looking for.
✨Tip Number 3
Network with current or former employees of The Mill if possible. They can provide insights into the pub's culture and expectations, which can be invaluable when discussing your fit for the Supervisor role.
✨Tip Number 4
Prepare to discuss your approach to training and developing team members. Since The Mill values ongoing development, having a clear strategy on how you would support your colleagues will set you apart from other candidates.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and customer service. Emphasise any supervisory roles you've held and specific achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry. Mention why you want to work at The Mill specifically, and how your skills align with their values of exceptional customer service and team training.
Highlight Relevant Skills: In your application, clearly outline your knowledge of wines, beers, and spirits. If you have any certifications or training in these areas, be sure to include them as they will strengthen your application.
Showcase Your Leadership Qualities: Demonstrate your leadership abilities by providing examples of how you've successfully managed a team or handled challenging situations in previous roles. This will show that you are ready to take on the responsibilities of a Supervisor.
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Team Leadership Skills
Highlight your ability to build rapport with both customers and team members. Discuss any previous supervisory roles or experiences where you successfully led a team, focusing on how you trained and motivated them.
✨Know Your Beverages
Brush up on your knowledge of wines, beers, and spirits before the interview. Being able to discuss different types of drinks and their pairings will show your commitment to the role and impress your interviewers.
✨Express Commitment to Career Development
Talk about your long-term goals in the hospitality industry and how you see this position as a stepping stone in your career. Mention any relevant training or development courses you’ve taken or plan to take.
