Supervisor

Supervisor

Oxford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, deliver exceptional customer service, and train your team.
  • Company: Join Young's Pubs, a vibrant hub in Oxford City Centre.
  • Benefits: Free meals, weekly pay, 28 days holiday, and discounts at all Young's Pubs.
  • Why this job: Be part of a fun team and grow your career in hospitality.
  • Qualifications: Passion for customer service and basic knowledge of drinks.
  • Other info: Access to training courses and a supportive career pathway.

The predicted salary is between 24000 - 36000 £ per year.

Join to apply for the Supervisor role at Young's Pubs. Perfectly located just a stone's throw from the high street in the heart of Oxford City Centre, St Aldates Tavern welcomes families, tourists, locals, students (and we think most importantly dogs!). We love our real ale, pride ourselves in a small but perfectly formed food menu, make a banging Sunday Roast and have a great range of cold draft beer to top it all off. Upstairs The Blue Room is home to Open Mic, private hire, sports and also boasts its own bar, so no matter what you're after we like to think we have it all covered.

What We Offer Our Supervisors:

  • Access to our Career Pathway, Apprenticeships and training and development courses
  • Free Meals
  • Weekly pay
  • 28 days holiday per year
  • 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Share Save Scheme
  • Company Pension Scheme

As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills:

  • Fluent in English
  • Basic Knowledge of Wines
  • Basic Beer/Spirits Knowledge

Supervisor employer: Young's Pubs

At Young's Pubs, we pride ourselves on being an exceptional employer, offering our Supervisors a vibrant work culture in the heart of Oxford City Centre. With access to career pathways, training opportunities, and generous benefits like free meals and discounts, we are committed to fostering your growth in the hospitality industry while ensuring you enjoy a rewarding and fulfilling work experience.
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Contact Detail:

Young's Pubs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Supervisor

✨Tip Number 1

Get to know the pub scene in Oxford! Familiarise yourself with local pubs, especially Young's Pubs. This way, when you chat with them, you can drop in some knowledge about their offerings and show you're genuinely interested.

✨Tip Number 2

Practice your customer service skills! Role-play with friends or family to nail down how you'd handle different situations. Being able to demonstrate your passion for exceptional service will set you apart during interviews.

✨Tip Number 3

Network like a pro! Attend local events or join hospitality groups on social media. You never know who might have a lead on the Supervisor role or can give you insider tips about working at Young's Pubs.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the team directly. Don’t forget to follow up after applying; a little nudge can go a long way!

We think you need these skills to ace Supervisor

Customer Service
Team Leadership
Training and Development
Communication Skills
Fluent in English
Knowledge of Wines
Knowledge of Beer and Spirits
Shift Management
Rapport Building
Commitment to Career Development

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you love delivering exceptional customer service and building rapport with customers and the team.

Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in the pub or hospitality industry. Mention any specific skills like knowledge of wines or beers that align with what we’re looking for in a Supervisor.

Be Yourself: Don’t be afraid to let your personality come through in your application. We’re looking for someone who fits in with our friendly atmosphere, so show us who you are and why you’d be a great fit for our team!

Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team at Young's Pubs!

How to prepare for a job interview at Young's Pubs

✨Know Your Stuff

Make sure you brush up on your knowledge of wines, beers, and spirits before the interview. Being able to chat confidently about the drinks menu will show that you're passionate about the role and ready to engage with customers.

✨Show Your Customer Service Skills

Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you've gone above and beyond for a customer or helped resolve a tricky situation. This will demonstrate your commitment to providing a great experience.

✨Be a Team Player

Since you'll be training and leading a team, it's important to highlight your teamwork skills. Share stories that showcase your ability to build rapport with colleagues and create a positive working environment. This will show that you can lead effectively.

✨Express Your Passion for Hospitality

Let them know why you're excited about a career in hospitality. Talk about what motivates you to work in this industry and how you see yourself growing within their company. A genuine passion can set you apart from other candidates.

Supervisor
Young's Pubs
Location: Oxford
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