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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service in a vibrant pub environment.
- Company: Join a welcoming pub with a rich history and a focus on quality dining.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at all Young's Pubs.
- Why this job: Grow your career in hospitality while making lasting connections with customers and colleagues.
- Qualifications: Passion for customer service and basic knowledge of wines and spirits required.
- Other info: Access to training, apprenticeships, and a supportive career pathway.
The predicted salary is between 26300 - 36700 £ per year.
Overview
Bar Supervisor. We are the latest-opening venue in Winchester, with our Bar & food offer closing at 3am every evening. We have a varied customer base ranging from students, ‘interesting’ locals, workers from the other hospitality venues in the city, after work drinkers and people looking for a great night out in our brilliant garden area. Whether they come for the pool table, interactive darts, have fun in our photo booth, sing the night away in our karaoke area 5 nights a week or dance the night away the other 2.
You also receive an extra hours bonus pay for every close shift that you work.
What We Offer Our Bar Supervisors
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meal on a 6 hour shift
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young\\\’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us. We also cross train all Supervisors to be able to help out in the kitchen, therefore kitchen experience is an advantage.
Our Ideal Employee
- Should be a bit of a ‘Night Owl’ and happy to work in a busy night-time venue
- Be flexible about when you can work, Alfie’s trades until 3am every night
- Customer driven and enjoy engaging with customers & cultivating relationships within a community.
- A positive outlook and the confidence to take the initiative.
- Sound knowledge of wines, spirits, beers and ales
- A passion for sport would be an advantage.
Please attach your CV to your application.
Skills
- Fluent in English
- Basic Knowledge of Wines
- Basic Beers/Spirits Knowledge
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Supervisor employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Get to know the pub scene in Winchester! Familiarise yourself with local ales and the dining options we offer. This will not only help you stand out but also show your passion for the role.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family to build your confidence in handling different situations. Remember, a warm welcome is key to our pub experience.
✨Tip Number 3
Show us your leadership potential! Think about times you've led a team or trained someone. Be ready to share these experiences during your interview to demonstrate your capability as a Supervisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at The Westgate. We can’t wait to meet you!
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how much you care about creating a welcoming atmosphere and delivering top-notch experiences for our guests.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role. Highlight any relevant experience in hospitality and leadership. We love seeing how you've trained or mentored others, so don’t hold back!
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who can build rapport with both customers and the team, so let us get to know the real you!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team at The Westgate!
How to prepare for a job interview at Young's Pubs
✨Know Your Pub Inside Out
Before the interview, make sure you know all about The Westgate. Familiarise yourself with their menu, the types of ales they serve, and their overall vibe. This shows your genuine interest in the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. This will demonstrate your passion for delivering great service and your ability to build rapport.
✨Highlight Your Leadership Experience
Since you'll be leading shifts, it's important to showcase any previous leadership roles you've had. Talk about how you trained team members or handled difficult situations. This will reassure them that you're ready to take on the responsibility.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready. Ask about the training and development opportunities they offer or how they measure success in the Supervisor role. This shows you're serious about your career in hospitality and eager to grow with them.
