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- Tasks: Lead a dynamic team and ensure exceptional customer service in a vibrant pub environment.
- Company: The World Famous White Cross, a unique pub on the Richmond Riverfront.
- Benefits: Career development, discounts, free meals, and 28 days holiday.
- Why this job: Join a passionate team and make a real impact in a historic pub setting.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Opportunities for growth and internal promotions within a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
The World Famous White Cross is the only traditional pub on the Richmond Riverfront. The menu serves high-quality, freshly made food with the best British seasonal ingredients. The White Cross has long been a part of life on the River Thames and is situated in an exceptionally beautiful part of the Thames. Be it relaxing inside on a cold winter's day or soaking up the sun in the garden, it is the best place along the river to enjoy the wonderful view. It is also one of the only remaining pubs where you can still enjoy the high tide coming to you. The Thames in Richmond is tidal and several days a month the tide is high enough to come into the garden. If it is exceptionally high then enjoy the feeling of being marooned in a pub with a pint of beer or a glass of wine as nature won't allow you to leave. Next time you are in Richmond pop in and see one of the most unique pubs in the UK. We look forward to welcoming you.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Assistant Manager in Richmond employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Richmond
✨Tip Number 1
Get to know the pub scene in Richmond! Visit The White Cross and chat with the staff. This shows your genuine interest and gives you a chance to learn about their culture and values.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. They can provide insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers, as this is key for an Assistant Manager role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and serious about joining our team.
We think you need these skills to ace Assistant Manager in Richmond
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you genuinely care about providing exceptional customer service and have a love for food and drink.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Assistant Manager role. We’re looking for someone who can lead a team and has a proactive approach, so showcase those skills!
Be Authentic: Don’t be afraid to let your personality come through in your application. We value authenticity and want to get a sense of who you are beyond just your qualifications. Share your story and what drives you in this field.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Young's Pubs
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with The World Famous White Cross. Understand its history, menu, and what makes it unique. This will show your genuine interest in the pub and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you can create memorable experiences for guests at the pub.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Share specific instances where you successfully trained or motivated a team. Emphasise your proactive attitude and how you plan to contribute to the pub's success.
✨Ask Thoughtful Questions
Prepare some insightful questions about the pub's operations, team culture, and future goals. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. It’s a two-way street!
