At a Glance
- Tasks: Deliver exceptional customer service and create a welcoming atmosphere for guests.
- Company: Join the George Hotel, a stylish and sustainable local gem.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Be part of a fun team that values hospitality and personal growth.
- Qualifications: Experience in customer service, excellent communication skills, and a friendly personality.
- Other info: Enjoy amazing training opportunities and celebrate with summer and Christmas parties.
The predicted salary is between 20000 - 30000 £ per year.
We do things a little differently. We are warm and welcoming without being overwhelming. Stylish and comfortable without losing the beauty of our building. We are big on living like a local and becoming part of our town. We are big on sustainability and we are anything but normal! Do you think you could be part of this? Then the George Hotel is for you. A smart team who puts great hospitality and our guests first while having a great time with our work friends. Days off on birthdays, Summer and Christmas parties are a must. Amazing training opportunities and in group growth. Come join the best team in town.
What We Offer Our Receptionists:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Receptionist:
As the successful Receptionist you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail. You will have a pro-active approach to driving sales and delivering growth through engagement with our customers and team and demonstrate great planning and organisational skills to maintain effective controls and ensure the financial credit and administration procedures are applied at all times.
Skills:
- Fluent in English
- Microsoft Office
Receptionist employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the George Hotel vibe! Spend some time researching their values and culture. When you walk in for that interview, show them you’re not just another candidate but someone who truly gets what they’re about.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your friendly personality and problem-solving abilities. Role-play with a mate or even in front of the mirror to nail those responses.
✨Tip Number 3
Be ready to share your experiences! Prepare some stories that highlight your teamwork and communication skills. The more relatable and engaging you are, the better chance you have of making a lasting impression.
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot them a quick thank-you email. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and outgoing nature. Remember, we’re all about warmth and welcoming vibes!
Tailor Your Application: Make sure to customise your application to fit the role of a Receptionist at the George Hotel. Highlight your experience in customer service and any relevant skills that match what we’re looking for. Show us why you’d be a great fit for our team!
Show Your Passion: We love seeing candidates who are genuinely excited about hospitality! In your application, express your passion for delivering exceptional customer service and how you can contribute to our unique atmosphere. Let us know why you want to be part of our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like we like it!
How to prepare for a job interview at Young's Pubs
✨Show Your Personality
As a Receptionist, your friendly and outgoing personality is key. Make sure to let your true self shine during the interview. Share anecdotes that highlight your customer service skills and how you connect with guests.
✨Know the Company
Do a bit of homework on the George Hotel. Understand their values around sustainability and community involvement. This will not only impress them but also help you align your answers with what they stand for.
✨Demonstrate Team Spirit
Since teamwork is crucial, be ready to discuss your experiences working in a team. Highlight instances where you collaborated effectively or helped resolve conflicts, showing that you can contribute positively to their smart team.
✨Prepare for Situational Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult guest or managing multiple tasks. Think of examples from your past roles that showcase your problem-solving skills and attention to detail.