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For Companies At a Glance
- Tasks: Deliver exceptional customer service and maintain high standards in a vibrant hotel environment.
- Company: Join a leading hotel/bar/restaurant with a stellar reputation.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts on stays.
- Why this job: Be part of a passionate team and make guests feel at home.
- Qualifications: At least one year of hotel experience and excellent communication skills.
- Other info: Access to training, career pathways, and a supportive work culture.
The predicted salary is between 1200 - 1400 £ per month.
We are looking for a bubbly, passionate person who is extremely guest-focused. We are a 44-bedroom hotel/bar/restaurant with a sterling reputation. One of the leaders in our group, we are looking for someone who can maintain our already high standards while delivering exceptional customer service. If this is you please apply – you must have at least one year of hotel experience. All training is given.
What We Offer Our Receptionists:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free meals
- Weekly pay
- 28 days holiday per year
- 20% discount on all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Receptionist:
As the successful Receptionist you will have a passion for delivering exceptional customer service every time, with a friendly, outgoing personality and a desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills, and maintain very high standards with an impeccable eye for detail. You will take a pro-active approach to driving sales and delivering growth through engagement with our customers and the team, and demonstrate great planning and organisational skills to maintain effective controls, ensuring that financial credit and administration procedures are applied at all times.
Skills:
- Fluent in English
- Microsoft Office
Receptionist employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company before your interview! Research their values, mission, and what makes them stand out in the hospitality industry. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different situations with guests. Being able to demonstrate your problem-solving skills and a friendly attitude during the interview can really set you apart.
✨Tip Number 3
Dress the part! First impressions matter, especially in a guest-focused role like a receptionist. Make sure you look polished and professional to reflect the high standards of the hotel.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality: We want to see your bubbly and passionate side! Make sure your application reflects your friendly and outgoing personality. A little bit of charm goes a long way in making a great first impression.
Highlight Relevant Experience: Since we’re looking for someone with at least a year of hotel experience, be sure to showcase any relevant roles you've had. Talk about your customer service skills and how you’ve maintained high standards in previous jobs.
Be Detail-Oriented: We love an impeccable eye for detail! When writing your application, double-check for any typos or errors. This shows us that you take pride in your work and understand the importance of maintaining high standards.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer service during the interview. Share specific examples from your previous experience where you went above and beyond for a guest, as this will demonstrate your commitment to maintaining high standards.
✨Be Bubbly and Outgoing
Since they’re looking for a bubbly personality, don’t shy away from showcasing your friendly nature. Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will help them see how you would interact with customers in the role.
✨Highlight Your Team Player Skills
Discuss your experience working in a team environment and how you contribute to a positive atmosphere. Mention any instances where you collaborated with colleagues to enhance guest experiences or improve operations, as teamwork is key in a hotel setting.
✨Demonstrate Attention to Detail
Prepare to talk about how you ensure high standards in your work. You could mention specific tasks where attention to detail was crucial, such as managing bookings or handling guest requests. This will show that you understand the importance of maintaining impeccable standards in a hospitality environment.
