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For Companies At a Glance
- Tasks: Lead shifts, enhance customer service, and train a dynamic team.
- Company: A top pub operator in Greater London with a vibrant atmosphere.
- Benefits: Free meals, discounts, and ongoing development opportunities.
- Why this job: Join a fun team and create memorable experiences for customers.
- Qualifications: Passion for hospitality and strong relationship-building skills.
- Other info: Great career growth potential in a lively environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading pub operator in Greater London is seeking a passionate Supervisor to enhance customer service and train the team. You will play a key role in delivering exceptional experiences while leading shifts safely and effectively. The ideal candidate has a commitment to a career in hospitality and enjoys building relationships with customers. This role offers ongoing development opportunities and attractive benefits, such as free meals and discounts at all locations.
Pub Shift Leader & Team Coach employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Shift Leader & Team Coach
✨Tip Number 1
Get to know the pub scene in Greater London! Familiarise yourself with popular venues and their customer service styles. This will help you stand out during interviews as someone who’s genuinely passionate about hospitality.
✨Tip Number 2
Practice your leadership skills! Whether it’s through volunteering or taking on extra responsibilities at your current job, showing that you can lead a team effectively will make you a strong candidate for the Pub Shift Leader role.
✨Tip Number 3
Network with industry professionals! Attend local hospitality events or join online forums. Building relationships can open doors and give you insights into what employers are looking for in a Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly shows your enthusiasm for joining our team. Plus, it’s super easy to navigate!
We think you need these skills to ace Pub Shift Leader & Team Coach
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to delivering exceptional customer service and how you enjoy building relationships with customers.
Highlight Your Leadership Skills: As a Pub Shift Leader & Team Coach, we want to see your leadership abilities. Include examples of how you've successfully led a team or trained others in previous roles. This will show us you're ready to take on the responsibility of leading shifts.
Tailor Your Application: Make sure to customise your application to fit the job description. Use keywords from the posting, like 'enhance customer service' and 'train the team', to demonstrate that you understand what we're looking for and how you can contribute.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Young's Pubs
✨Know the Pub Inside Out
Before your interview, make sure you research the pub operator thoroughly. Understand their values, customer service approach, and any recent news or events. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As a Pub Shift Leader & Team Coach, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved service standards. Be ready to discuss how you can inspire others to deliver exceptional customer experiences.
✨Emphasise Customer Relationships
Since building relationships with customers is key in this role, think of specific instances where you've gone above and beyond for a customer. Share these stories during your interview to highlight your commitment to customer service and your passion for hospitality.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about training opportunities, team dynamics, or how they measure success in customer service. This not only demonstrates your eagerness but also helps you gauge if the pub is the right fit for you.
