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For Companies At a Glance
- Tasks: Create a welcoming atmosphere and engage with customers to enhance their experience.
- Company: Join a well-known pub company with a focus on customer satisfaction.
- Benefits: Enjoy free meals, holiday entitlement, and discounts on stays.
- Why this job: Be part of a vibrant team and make a difference in guest experiences.
- Qualifications: Strong communication skills and a proactive sales approach are essential.
- Other info: Great opportunity for career growth in a lively environment.
The predicted salary is between 24000 - 36000 £ per year.
A well-known pub company is seeking a passionate Receptionist to provide outstanding customer service at the Spread Eagle pub in London. You will be responsible for creating a welcoming environment while engaging with customers and maintaining our high standards.
Ideal candidates should possess strong communication skills, a proactive approach to sales, and experience in a similar setting.
The role offers various benefits, including free meals, holiday entitlement, and discounts on stays.
Pub Receptionist - Guest Experience & Sales Support employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pub Receptionist - Guest Experience & Sales Support
✨Tip Number 1
Get to know the pub scene in London! Familiarise yourself with popular spots and trends. This will help you engage with customers and show your passion for the industry during interviews.
✨Tip Number 2
Practice your communication skills! Role-play common customer interactions with friends or family. This will boost your confidence and prepare you for those tricky questions about handling guest experiences.
✨Tip Number 3
Show off your sales skills! Think of ways you can upsell or enhance the guest experience. Prepare examples of how you've done this in past roles to impress potential employers.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your personality and skills. Plus, it’s a great way to stand out from the crowd and get noticed by hiring managers.
We think you need these skills to ace Pub Receptionist - Guest Experience & Sales Support
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see that you genuinely care about creating a welcoming environment for our guests at the Spread Eagle pub.
Highlight Relevant Experience: Make sure to mention any previous roles you've had in hospitality or similar settings. We love seeing how your past experiences can contribute to our team and enhance the guest experience.
Be Proactive: Since the role involves engaging with customers and supporting sales, don’t forget to showcase your proactive approach. Share examples of how you've successfully upsold or improved customer interactions in your previous jobs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the Spread Eagle pub!
How to prepare for a job interview at Young's Pubs
✨Know the Pub Inside Out
Before your interview, do a bit of research on the Spread Eagle pub. Familiarise yourself with its menu, atmosphere, and any special events they host. This shows your genuine interest in the role and helps you answer questions more confidently.
✨Show Off Your Communication Skills
As a Receptionist, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully engaged with customers in the past to demonstrate your skills.
✨Be Proactive About Sales
Since the role involves sales support, think of ways you can contribute to boosting sales at the pub. Prepare some ideas or strategies that could enhance customer experience and increase sales, and be ready to discuss them during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the pub environment. A neat appearance not only reflects professionalism but also shows that you respect the establishment and the role you're applying for.