At a Glance
- Tasks: Lead shifts and train team members to deliver top-notch customer service.
- Company: Exciting hospitality provider in the heart of Oxford.
- Benefits: Free meals, holiday entitlement, and exclusive discounts.
- Why this job: Kickstart your career in hospitality with real growth opportunities.
- Qualifications: Passion for customer service and leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality provider in Oxford is seeking a Supervisor to deliver exceptional customer service and effectively lead shifts. The successful candidate will engage in training team members while ensuring a high-quality experience for customers.
This role offers a development pathway in the hospitality sector with benefits such as free meals, holiday entitlement, and various discounts. This is an excellent opportunity for those committed to a career in hospitality.
Oxford Pub Supervisor: Lead Service & Training employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oxford Pub Supervisor: Lead Service & Training
✨Tip Number 1
Network like a pro! Reach out to folks in the hospitality industry, especially those who work at pubs or restaurants. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to share examples of how you've delivered exceptional customer service in the past. We want to see your passion for hospitality shine through!
✨Tip Number 3
Don’t just apply anywhere—apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
✨Tip Number 4
Prepare for the unexpected! In hospitality, things can change quickly. Be ready to discuss how you handle challenges and train others to maintain high standards, as this is key for a Supervisor role.
We think you need these skills to ace Oxford Pub Supervisor: Lead Service & Training
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see how committed you are to delivering exceptional customer service and leading a team.
Highlight Your Leadership Skills: Make sure to mention any previous experience in supervising or training others. We’re looking for someone who can effectively lead shifts and engage with team members, so share examples that showcase your leadership abilities.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to this specific role. We appreciate when candidates connect their skills and experiences directly to what we’re looking for in a Supervisor.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Young's Pubs
✨Know the Venue Inside Out
Before your interview, make sure you research the pub and its offerings. Familiarise yourself with their menu, special events, and customer reviews. This will not only show your genuine interest but also help you discuss how you can enhance the customer experience.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead shifts effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to train and motivate others, as this is key for the role.
✨Emphasise Customer Service Excellence
Customer service is at the heart of hospitality. Be ready to share specific instances where you've gone above and beyond for customers. Discuss how you would ensure a high-quality experience for patrons and how you plan to instil that mindset in your team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training programmes available for staff or how the pub measures customer satisfaction. This shows your enthusiasm for the role and your commitment to continuous improvement.