At a Glance
- Tasks: Serve drinks and create a welcoming atmosphere for customers.
- Company: Join Young's, a vibrant pub and hotel group with a fun team spirit.
- Benefits: Free meals, weekly pay, 28 days holiday, and 20% discount at all locations.
- Other info: Access to training, career pathways, and a company pension scheme.
- Why this job: Gain valuable experience in customer service while having a blast with your team.
- Qualifications: A passion for exceptional service and a friendly, outgoing personality.
What We Offer Our Team Members
Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You’ll get lots of training, learn about all our products & have a good time along the way.
Skills
Customer Service
Team Member in Norwich employer: Young's Pubs
At Young's Pubs, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our General Managers to take ownership of their venues. Located in the heart of Bristol, the King Street Brewhouse offers not only a competitive salary and substantial bonus potential but also ample opportunities for personal and professional growth within a dynamic team dedicated to delivering exceptional hospitality experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, check out Young's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the friendly and outgoing personality they’re looking for. First impressions matter, so let your outfit speak for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Young's team and ready to dive into the training and development opportunities we offer.
We think you need these skills to ace Team Member in Norwich
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see that you’re excited about the role and ready to bring your friendly personality to our team!
Tailor Your Application:Make sure to customise your application to highlight relevant experience and skills. Mention any previous bar or customer service roles, as well as your ability to work in a team – it’s what we’re looking for!
Be Yourself:Don’t be afraid to let your personality come through in your writing. We value authenticity, so share a bit about who you are and why you’d be a great fit for our bar staff team.
Apply Through Our Website:For the best chance of joining us, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with Young’s!
How to prepare for a job interview at Young's Pubs
✨Know Your Stuff
Before the interview, make sure you’re familiar with the company and its values. Research Young’s pubs and hotels, their menu offerings, and any recent news. This shows your genuine interest and helps you connect your answers to their ethos.
✨Show Off Your Personality
As a bar staff member, a friendly and outgoing personality is key. During the interview, let your personality shine through! Share anecdotes that highlight your customer service skills and how you enjoy working in a team.
✨Prepare for Common Questions
Think about common interview questions like 'How do you handle difficult customers?' or 'What does teamwork mean to you?'. Prepare specific examples from your past experiences that demonstrate your skills and approach to these situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities or what a typical day looks like for a bar staff member. This shows your enthusiasm and eagerness to learn more about the role.
