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- Tasks: Lead shifts and train your team to deliver amazing customer experiences.
- Company: Renowned pub chain in Norwich with a focus on exceptional service.
- Benefits: Free meals, discounts, and great career development opportunities.
- Why this job: Join a vibrant team and make a real difference in hospitality.
- Qualifications: Passion for hospitality and experience in a supervisory role.
- Other info: Be a key holder and enjoy a fun, dynamic work environment.
The predicted salary is between 24000 - 36000 £ per year.
A renowned pub chain in Norwich is seeking a passionate Supervisor to deliver exceptional customer service and lead shifts effectively. This role emphasizes training and supporting the team to ensure they provide delightful experiences for customers.
The ideal candidate should possess a strong commitment to their hospitality career and be a responsible key holder.
The position offers excellent perks including career development opportunities, free meals, and discounts at all locations.
Shift Supervisor - Hospitality & Team Trainer in Norwich employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shift Supervisor - Hospitality & Team Trainer in Norwich
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at pubs or restaurants. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to demonstrate your customer service prowess. Share stories of how you've handled tough situations or trained team members to shine.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; visit local pubs and introduce yourself. Express your passion for hospitality and ask if they’re looking for a Shift Supervisor. You never know what opportunities might pop up!
✨Tip Number 4
Apply through our website! We’ve got loads of exciting roles waiting for you. Plus, applying directly shows your enthusiasm and commitment to joining our fantastic team.
We think you need these skills to ace Shift Supervisor - Hospitality & Team Trainer in Norwich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through. We want to see that you’re genuinely excited about delivering exceptional customer service and leading a team.
Highlight Your Experience: Make sure to detail any relevant experience you have in hospitality or supervisory roles. We love to see how you've trained or supported teams in the past, so don’t hold back!
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with our values and the responsibilities of a Shift Supervisor. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the fantastic perks we offer!
How to prepare for a job interview at Young's Pubs
✨Know the Pub Chain Inside Out
Before your interview, do some research on the pub chain. Familiarise yourself with their values, menu, and customer service approach. This will not only show your enthusiasm for the role but also help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Shift Supervisor, you'll need to lead a team. Prepare examples from your past experiences where you've successfully managed a team or trained others. Highlight how you motivated them and improved their performance.
✨Emphasise Customer Service Excellence
Customer service is key in hospitality. Be ready to discuss specific instances where you went above and beyond for a customer. This will demonstrate your commitment to providing delightful experiences, which is crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared. Ask about the training programmes they offer or how they support career development. This shows you're serious about your growth and interested in being part of their team.