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- Tasks: Ensure guest safety, manage late check-ins, and prepare for breakfast service.
- Company: The Wheatsheaf Inn, a charming Cotswold pub with a friendly team.
- Benefits: Free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Why this job: Join a passionate team and enhance your customer service skills in a vibrant environment.
- Qualifications: Experience in hospitality, excellent communication, and attention to detail.
- Other info: Opportunities for career growth through training and apprenticeships.
The predicted salary is between 20000 - 30000 £ per year.
The Wheatsheaf Inn is a quintessential Cotswold Pub, offering a seasonally changing 'Best of British' menu along with premium wines, lagers, ales and spirits and 14 individually appointed guest bedrooms. Our large garden is operational all year round, bustling in the warmer weather, serviced via our outdoor bar and wood fired pizza oven and then offering a covered, heated area during the colder seasons. We are a dedicated, passionate and friendly team, always going 'the extra mile' for our guests.
What We Offer Our Night Porters:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Night Porter:
As the successful Night Porter you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality, be self‑motivated and willing to work alone at times. You will have experience working in a similar environment, have excellent communication skills and an impeccable eye for detail. Our Night Porters play an important role in ensuring the safety of our guests and the security of our pub and hotel throughout the night. You will be responsible for dealing with any guest requests, greeting and checking in late arrivals and maintaining room standards. As Night Porter you will also set up for breakfast service and carry out any health and safety checks and audits as necessary.
Skills:
- Fluent in English
- Microsoft Office
Night Porter in Northleach employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Northleach
✨Tip Number 1
Get to know the Wheatsheaf Inn! Familiarise yourself with their menu, services, and what makes them unique. This way, when you chat with them, you can show off your knowledge and passion for their establishment.
✨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Night Porter and how you'd handle them. Being able to demonstrate your problem-solving abilities will really impress them.
✨Tip Number 3
Network like a pro! Reach out to current or former staff on social media. They can give you insider tips about the pub culture and what they look for in a Night Porter.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen and ready to join the team at the Wheatsheaf Inn!
We think you need these skills to ace Night Porter in Northleach
Some tips for your application 🫡
Show Your Personality: When writing your application, let your friendly and outgoing personality shine through. We want to see the real you, so don’t be afraid to inject a bit of character into your words!
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or similar roles. We’re looking for someone who knows their way around customer service, so share those stories that showcase your skills!
Be Detail-Oriented: Since attention to detail is key for a Night Porter, ensure your application is free from typos and errors. A polished application reflects your commitment to maintaining high standards, just like we do at The Wheatsheaf Inn.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our dedicated team!
How to prepare for a job interview at Young's Pubs
✨Know the Venue Inside Out
Before your interview, take some time to research The Wheatsheaf Inn. Familiarise yourself with their menu, services, and the overall vibe of the pub. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Night Porter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your friendly personality and how you handle requests or complaints effectively.
✨Demonstrate Your Attention to Detail
The role requires an impeccable eye for detail. Think of specific instances where your attention to detail made a difference in your previous jobs. Whether it’s maintaining room standards or conducting health and safety checks, be ready to discuss these examples.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. Practice responses to situations like dealing with a late arrival or managing a guest's request at odd hours. This will help you demonstrate your problem-solving skills and ability to work independently.