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- Tasks: Ensure guest safety, manage requests, and prepare the pub for the next day.
- Company: Renowned hospitality group in Greater London with a focus on exceptional guest experiences.
- Benefits: Competitive pay, flexible hours, and a vibrant team atmosphere.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Passion for customer service and strong communication skills.
- Other info: Perfect for night owls looking to grow in the hospitality industry.
The predicted salary is between 24000 - 36000 £ per year.
A renowned hospitality group in Greater London is seeking a Night Porter to ensure guest safety and maintain standards during the night. The ideal candidate will possess a passion for customer service, have experience in a similar role, and exhibit strong communication skills.
Responsibilities include:
- Greeting late arrivals
- Managing guest requests
- Preparing the pub for the next day
Join this dynamic team, where your work and dedication will contribute to delivering exceptional experiences for guests.
Night Porter: Overnight Guest Care & Security employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter: Overnight Guest Care & Security
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at the places you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for customer service shine through. Share stories that highlight your experience and how you handle guest requests with care.
✨Tip Number 3
Be proactive! If you see a job you like, don’t wait around. Apply through our website and follow up with a quick email to express your enthusiasm. It shows you're keen and ready to jump in!
✨Tip Number 4
Prepare for the night shift! Research common challenges Night Porters face and think about how you'd tackle them. Being ready with solutions will impress your potential employers and show you're serious about the role.
We think you need these skills to ace Night Porter: Overnight Guest Care & Security
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us see your enthusiasm for providing top-notch customer service. Share specific examples from your past experiences that highlight how you've gone above and beyond for guests.
Highlight Relevant Experience: Make sure to mention any previous roles similar to a Night Porter. We want to know about your experience in hospitality and how it has prepared you for this position. Tailor your CV to reflect the skills and responsibilities mentioned in the job description.
Communicate Clearly: Strong communication skills are key for this role. In your written application, be clear and concise. Use proper grammar and spelling, and make sure your personality shines through – we love a bit of character!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Young's Pubs
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share specific examples of how you've handled guest requests or resolved issues in previous roles. This will show your passion for providing exceptional experiences.
✨Showcase Your Communication Skills
Since strong communication is key for a Night Porter, practice articulating your thoughts clearly. You might be asked how you would greet late arrivals or handle difficult situations, so think through your responses and keep them concise.
✨Familiarise Yourself with the Venue
Do a bit of research on the hospitality group and their values. Knowing about their standards and what they offer can help you tailor your answers and demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving abilities. Think of situations where you had to manage guest requests or ensure safety during the night. Prepare to explain your thought process and the outcomes of your actions.
