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- Tasks: Be the friendly face of Aragon House, managing reservations and ensuring excellent customer service.
- Company: Join a vibrant team at Aragon House, a unique pub with a restaurant and boutique hotel.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Flexible shifts available to fit your lifestyle in a supportive team environment.
- Why this job: Kickstart your career in hospitality with opportunities for growth and development.
- Qualifications: Passion for customer service, strong communication skills, and experience in a similar role.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for some amazing individuals to join our vibrant and energetic team in Parson’s Green. We hand pick our team based on their personalities that help to form the supportive and engaging environment that you see when in Aragon House. Do you think you would be the perfect fit?
Aragon House, sat on Parsons Green, is a great place to work. We actively promote within and offer lots of opportunities for progression and development. We have both full and part time positions available and have a range of shifts to suit your needs. Aragon House is not just a pub; we have a restaurant, a boutique hotel boasting 15 stunning rooms, a cocktail bar and a fully heated and serviced garden. We really do have something for everyone.
What We Offer Our Hosts:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Host:
As the successful host, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have experience working in a similar environment, be an active team player with excellent communication skills and have very high standards and an impeccable eye for detail.
We are searching for a new team of hosts to be the first contact guests have when they visit Aragon House. Friendly customer service is key for us and we are looking for the right candidates to deliver excellent service and great organisation within the role to ensure the customer and business needs are met.
You will be responsible for managing reservation systems for the front of house and hotel, optimising table and hotel allocation and guest flow, working closely with front of house, hotel and management team to deliver service excellence. Strong organisational skills are key for this role with admin responsibilities.
Receptionist in London employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist in London
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Aragon House. Understand their vibe, values, and what makes them tick. This way, you can show off your enthusiasm and how you’d fit right in with their team.
✨Tip Number 2
Practice makes perfect! Grab a mate and run through some common interview questions. Focus on showcasing your customer service skills and how you handle different situations. The more comfortable you are, the better you'll come across!
✨Tip Number 3
Dress to impress! First impressions count, especially in a hospitality setting. Make sure you look smart and approachable. It shows you care about the role and are ready to represent Aragon House in style.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’re the perfect fit for the team!
We think you need these skills to ace Receptionist in London
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share a bit about what makes you tick – we’re all about creating a vibrant team at Aragon House.
Tailor Your Application: Make sure to customise your application for the Receptionist role. Highlight your experience in customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key experiences and skills stand out. A well-structured application helps us see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Young's Pubs
✨Show Your Personality
Since Aragon House values personality, make sure to let yours shine through during the interview. Be friendly and approachable, and don’t hesitate to share a bit about yourself and your experiences that highlight your outgoing nature.
✨Demonstrate Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think of specific situations where you went above and beyond for a guest, as this will show your passion for providing great service, which is key for the role.
✨Know the Venue
Familiarise yourself with Aragon House and its offerings. Understanding the pub, restaurant, and hotel aspects will help you answer questions confidently and demonstrate your genuine interest in the position and the company.
✨Highlight Organisational Skills
Since the role involves managing reservations and guest flow, be ready to discuss your organisational skills. Share any relevant experiences where you successfully managed multiple tasks or improved processes, showcasing your attention to detail.