Hospitality Supervisor: Lead Service & Team Training in London

Hospitality Supervisor: Lead Service & Team Training in London

London Full-Time 25000 - 31200 £ / year (est.) No working from home possible
Young's Pubs

At a Glance

  • Tasks: Lead a dynamic team to deliver top-notch customer service and training.
  • Company: Join Young's Pubs, a vibrant and welcoming pub chain in Greater London.
  • Benefits: Enjoy free meals, 28 days holiday, and competitive pay.
  • Other info: Great opportunity for personal growth and team building.
  • Why this job: Be part of a lively environment where your leadership makes a difference.
  • Qualifications: Strong communication skills and ability to thrive in fast-paced settings.

The predicted salary is between 25000 - 31200 £ per year.

Young's Pubs in Greater London seeks a passionate Supervisor dedicated to delivering exceptional customer service. The role emphasizes team building, training, and effective shift leadership. In this vibrant pub environment, you'll enjoy benefits such as free meals, 28 days of holiday, and pay above the industry average. Ideal candidates will thrive in a fast-paced setting and have strong rapport-building skills.

Hospitality Supervisor: Lead Service & Team Training in London employer: Young's Pubs

At Young's Pubs, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our General Managers to take ownership of their venues. Located in the heart of Bristol, the King Street Brewhouse offers not only a competitive salary and substantial bonus potential but also ample opportunities for personal and professional growth within a dynamic team dedicated to delivering exceptional hospitality experiences.

Young's Pubs

Contact Details:

Young's Pubs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hospitality Supervisor: Lead Service & Team Training in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's Pubs. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Young's Pubs

Don't be shy about reaching out to Young's Pubs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hospitality Supervisor: Lead Service & Team Training in London

Communication Skills
Attention to Detail
Problem-Solving Skills
Team Management
Leadership Skills
Customer Service
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's Pubs and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Young's Pubs

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!