Guest Services Team Member - Training, Free Meals, 28 Days Holiday in London

Guest Services Team Member - Training, Free Meals, 28 Days Holiday in London

London Full-Time 24750 - 30250 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide excellent customer service and create a welcoming atmosphere for guests.
  • Company: Join The Station, a friendly traditional pub in Hither Green.
  • Benefits: Enjoy free meals, 28 days holiday, weekly pay, and staff discounts.
  • Other info: Be part of a vibrant team in a busy pub environment.
  • Why this job: Kickstart your hospitality career with training and real opportunities for growth.
  • Qualifications: A friendly attitude and a passion for customer service.

The predicted salary is between 24750 - 30250 £ per year.

The Station in Hither Green, a traditional London pub with rooms, is part of Young’s Pubs.

We’re looking for hard-working, friendly team members to join our welcoming venue near Hither Green & Lewisham stations, offering great food, real ales, and a friendly atmosphere.

We provide access to career pathways, apprenticeships and training, free meals, weekly pay, 28 days holiday, staff discounts, a Share Save scheme and a company pension.

Join us for a busy, enjoyable hospitality career.

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Guest Services Team Member - Training, Free Meals, 28 Days Holiday in London employer: Young's Pubs

At The Station in Hither Green, we pride ourselves on being an excellent employer by fostering a supportive and friendly work environment where team members can thrive. With access to career pathways, training opportunities, and generous benefits like free meals and 28 days of holiday, we ensure our staff feel valued and motivated. Join us in creating memorable experiences for our guests while enjoying the perks of working in a vibrant pub atmosphere.

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Contact Details:

Young's Pubs Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Guest Services Team Member - Training, Free Meals, 28 Days Holiday in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's Pubs. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Young's Pubs

Don't be shy about reaching out to Young's Pubs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Guest Services Team Member - Training, Free Meals, 28 Days Holiday in London

Communication Skills
Teamwork
Adaptability
Attention to Detail
Time Management
Problem-Solving Skills
Customer Service Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's Pubs and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Young's Pubs

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!