At a Glance
- Tasks: Lead and inspire teams in stylish, food-focused pubs while crafting unique menus.
- Company: Join a vibrant pub group known for creativity and exceptional service.
- Benefits: Enjoy a huge bonus potential, private health insurance, and discounts at all Young's Pubs.
- Other info: Dynamic role with opportunities for personal growth and leadership.
- Why this job: Shape your career in hospitality with ongoing development and creative freedom.
- Qualifications: Experience in customer service and a passion for team management.
The predicted salary is between 35000 - 45000 £ per year.
We're all about freedom within a framework – you decide what goes on the food menu – and that doesn't mean picking from a bank of recipes! You tailor your offer to your guests and grow the business in line with your business vision. If you are a people‑focused pub general manager with fresh food experience, we want to hear from you.
We have fantastic, premium pubs that deal with fresh food and drink all over Surrey – from riverside pubs, food‑destination sites, village community pubs and pubs with rooms – and are looking to connect with top talent in the county.
What is General Manager Designate? We are always on the lookout for experienced General Managers to begin working and inducting with us so that when an opportunity comes up they are ready to hit the ground running. We run beautiful pubs across the country and allow our managers to have creativity to truly put their stamp on the business. Because of the unique nature of our business, the majority of general managers that join us go through this process – think of it as a slightly longer induction where you cover everything from systems, food training, company culture, and you get to visit a range of pubs that cater to different customers for inspiration. You’ll attend a number of courses and use that time to develop and grow before taking on a business of your own.
What We Offer Our General Managers
- Huge annual bonus potential – up to 100% of your salary
- BUPA Private Health Insurance
- Enhanced Company Pension Scheme
- Life Assurance Scheme
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our pubs with rooms
- Access to our Share Save Scheme
- Access to our Career Pathway and Training and Development Courses
Please note that you become eligible for BUPA, bonus scheme, and enhanced pension on appointment as General Manager.
What We Look For in a General Manager Designate
We are looking for a creative & entrepreneurial General Manager Designate to lead our teams in our stylish, food‑focused pubs. You will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will recruit and develop your team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to making a career with us, and in return we can offer ongoing development to support you as you grow and succeed.
Skills
- Customer assistant experience
- Fluent in English
- Microsoft Office
- Open‑Table
- Point of Sale
- Social Media
General Manager Designate in London employer: Young's Pubs
At Young's Pubs, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our General Managers to take ownership of their venues. Located in the heart of Bristol, the King Street Brewhouse offers not only a competitive salary and substantial bonus potential but also ample opportunities for personal and professional growth within a dynamic team dedicated to delivering exceptional hospitality experiences.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager Designate in London
✨Get Hands-On Experience
Since you’re going for a trainee role in the hospitality-food-service sector, look for ways to gain practical experience. Volunteer at local events or pop-up restaurants. Not only does this give you a taste of the industry, but it’s a great way to meet people and show you’re passionate about getting your foot in the door.
✨Visit Local Dining Hotspots
Don’t be shy – visit local restaurants, cafes, and bars! Drop in, chat with staff, and express your interest in trainee positions. Many places look for motivated trainees who are eager to learn and might even hire from walk-ins. Plus, you'll get a feel for the atmosphere and see where you might fit best.
✨Connect with Hospitality Colleges
Reach out to hospitality schools or colleges in your area. They often have partnerships with local businesses and can help connect you with trainee opportunities. They might also host job fairs or industry events that can be great for networking and meeting potential employers.
✨Apply Directly Through Our Website
When you're ready to apply, make sure you do it through our website at Young's Pubs. We often list trainee opportunities exclusively there, and it's a great way to stand out. Plus, our team values direct applications, so you don’t want to miss out on a chance to impress us!
We think you need these skills to ace General Manager Designate in London
Some tips for your application 🫡
Highlight Your Customer Service Skills:In the hospitality-food-service industry, your ability to connect with customers is key. Make sure to showcase any previous service experience in your CV or cover letter, whether it's from part-time jobs, volunteering, or even school projects. Let your enthusiasm for making a positive dining experience really shine through!
Mention Relevant Certifications:If you have any certifications related to food safety, hygiene, or customer service training, make sure to include these in your application. Many employers in hospitality value this kind of training, so it gives you a leg up over others who might not have them. Even if you're just starting out, mentioning your commitment to learning about these areas can impress hiring managers.
Express Your Willingness to Learn:As a trainee, it's crucial to convey your eagerness to learn on the job. Use your cover letter to share why you're excited about starting a career in hospitality and how you look forward to gaining hands-on experience. Employers want to see that you're motivated and ready to dive into the fast-paced environment of food service!
Tailor Your Application to Young's Pubs:When you're preparing your application for Young's Pubs, make sure to mention why you're specifically interested in working there. Do some research about their values, unique offerings, or reputation. Personalising your application not only shows that you're genuinely interested but also helps you stand out in a pool of candidates.
How to prepare for a job interview at Young's Pubs
✨Show Off Your People Skills
In hospitality, customer service is king! During the interview for a General Manager Designate at Young's Pubs, be ready to demonstrate your people skills. Think of examples where you've handled difficult customers or worked as part of a team to create a great dining experience.
✨Get Familiar with Food Safety Standards
Expect some technical questions around food safety or health regulations relevant to the hospitality food service industry. Brush up on basic food hygiene rules and be prepared to discuss how you'd handle a situation related to food safety at Young's Pubs.
✨Show Your Enthusiasm for Learning
As a trainee, your willingness to learn is crucial! Make sure to communicate your passion for the hospitality industry and your eagerness to dive into every aspect of your role. Talk about your motivations and any relevant experiences that sparked your interest in food service.
✨Bring Your Best Ideas for Customer Engagement
Think about ways you could enhance the dining experience at Young's Pubs. Whether it’s a fun theme night or a creative cocktail suggestion, having fresh ideas ready can show that you're enthusiastic and ready to contribute to the team's success, even as a trainee!
