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For Companies At a Glance
- Tasks: Drive sales and bookings for events at our vibrant pubs.
- Company: Join Young's, a leading name in hospitality with a fun culture.
- Benefits: Earn up to ÂŁ32k plus bonuses, enjoy discounts, and 26 days holiday.
- Why this job: Perfect for hospitality lovers wanting to dive into sales and marketing.
- Qualifications: Experience in hospitality, excellent communication, and project management skills.
- Other info: Hybrid role with opportunities for growth and development.
The predicted salary is between 32000 - 32000 ÂŁ per year.
We're looking for a Sales Conversion Executive to join the Sales and Marketing team within Young's. Reporting to the Sales & Partnerships Manager, you will act as an extension of the pub teams and your focus will be to drive conversion of all enquiries with a particular focus on parties and events. This is a hybrid role â at times you can work from home, our pubs and our office in Wandsworth, but will be required to visit our pubs and meet GMs and attend the office as required. Travel expenses are provided. A great opportunity for anyone with experience in hospitality that wants to venture into the sales and marketing side of the business.
Main Responsibilities
- Offer sales and booking support to a selection of pubs (up to 30)
- Accommodate adjustments to the pub patch in line with needs of the business such as key dates and the Christmas period.
- Convert all enquiries across selected pubs over a certain threshold (to be agreed with sales team).
- Manage enquiries in line with booking parameters and policies set out by the individual pub GMs.
- Increase spend per head of bookings through pre-sold packages and items.
- Work closely with relevant Area Sales and Marketing Coordinators to understand relevant business and opportunities.
- Feedback on sales opportunities to Sales & Partnerships Manager, Sales team and relevant Operations Managers.
- Monthly reporting to Sales & Partnerships Manager.
- Attend group Collins reviews and help to implement correct ways of working with GMs.
- Manage 3rd party platforms for a selection of pubs within the group (profiles and enquiry management).
- Increase rehoused revenue by cross selling rejected bookings within your area.
- Role will merge into a Christmas Secondment aligned with the Central Reservations Team.
Desirable Skills
- Excellent project management skills
- Excellent written and verbal communication skills
- Highly organised with an ability to take responsibility for and manage multiple sites at one time.
- Enthusiastic, selfâmotivated and outgoing
- Excellent interâpersonal skills, able to build positive relationships at all levels
- Fantastic customer service
- Knowledge of Collins system
- Passionate about hospitality, Young's Pubs and our customers
What We Offer
- Access to our Career Pathway and training and development courses
- Salary up to ÂŁ32,000 per annum and discretionary bonus
- 20% discount on food and 30% discount on overnight stays.
- 26 days holiday per year plus bank holidays
- Private Health Insurance.
- Life assurance of 3 x annual earnings and Company pension scheme
- ShareSave Scheme
Skills
- Knowledge of Collins booking system
- Project Management
- Customer Service
- Verbal and Written Communication
- Passionate about hospitality
Bookings & Sales Executive in London employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Bookings & Sales Executive in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the hunt for a Sales Conversion Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
â¨Tip Number 2
Prepare for those interviews by researching Young's and their pubs. Show us that youâre not just passionate about hospitality but also about their specific brand and values. Tailor your responses to highlight how your skills align with their needs.
â¨Tip Number 3
Practice your pitch! Youâll need to convert enquiries into bookings, so be ready to demonstrate your sales skills. Role-play with a friend or family member to get comfortable with discussing how youâd handle different scenarios.
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre serious about joining the team at Young's.
We think you need these skills to ace Bookings & Sales Executive in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV is tailored to the role of Sales Conversion Executive. Highlight your experience in hospitality and any relevant sales skills. We want to see how you can drive conversion and support our pubs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about hospitality and how your skills align with our needs. We love enthusiasm, so let that passion for Young's come through!
Showcase Your Communication Skills: Since this role requires excellent written and verbal communication, make sure your application reflects that. Keep your language clear and professional, but donât be afraid to let your personality show â weâre all about building positive relationships!
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows youâre keen to join the Young's family!
How to prepare for a job interview at Young's Pubs
â¨Know Your Stuff
Before the interview, make sure you understand Young's and their approach to hospitality. Familiarise yourself with their pubs, the services they offer, and any recent news or events. This will show your genuine interest and help you connect your experience to their needs.
â¨Showcase Your Sales Skills
Prepare specific examples of how you've successfully converted enquiries into sales in the past. Highlight your project management skills and how you've managed multiple sites or bookings simultaneously. Use metrics if possible to demonstrate your success!
â¨Be Ready for Role-Play
Since this role involves a lot of customer interaction, be prepared for potential role-play scenarios during the interview. Practice how you would handle different types of enquiries or objections from customers, showcasing your excellent communication and customer service skills.
â¨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in this role, or what challenges the Sales & Partnerships Manager anticipates. This shows you're engaged and thinking about how you can contribute to the team.