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For Companies At a Glance
- Tasks: Lead a team, deliver exceptional customer service, and ensure smooth pub operations.
- Company: Join Young's Pubs, a historic pub with a stunning riverside location.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and generous discounts.
- Why this job: Grow your career in hospitality while working in a vibrant and supportive environment.
- Qualifications: Passion for customer service and experience in casual dining.
- Other info: Access to training, apprenticeships, and a clear career pathway.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Supervisor role at Young's Pubs. The Lock Keeper is a traditional pub, located on the banks of River Avon in Keynsham, between Bristol and Bath. It is a grade‑2 listed building with a beautiful large garden overlooking the river, a large decking area and a glass conservatory.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time, build rapport with our customers and our team, and contribute to the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers, be a responsible key holder, and lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills:
- Casual Dining Experience
- POS Systems
- Safe Food Handling
- Money Handling
- Fluent in English
- Sales and Catering
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Other
Industries: Hospitality
Supervisor in Keynsham employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Keynsham
✨Tip Number 1
Network like a pro! Chat with friends, family, or even regulars at your local pub. You never know who might have a lead on a Supervisor role or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're near Young's Pubs, pop in and ask to speak with a manager. A friendly face can make a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for customers – this is what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the Young's Pubs team.
We think you need these skills to ace Supervisor in Keynsham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how much you care about delivering exceptional customer service and building rapport with both customers and the team.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in casual dining and any leadership roles you've had. We love seeing how your skills align with what we’re looking for in a Supervisor!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so make sure to communicate your experiences and skills without unnecessary fluff. This helps us get to know you better!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Young's Pubs
✨Know the Pub Inside Out
Before your interview, take some time to research The Lock Keeper. Familiarise yourself with its history, menu, and unique features. This will not only impress the interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled difficult situations, as this will demonstrate your capability to lead a team in delivering great service.
✨Emphasise Team Training and Development
Since the role involves training staff, be ready to discuss your approach to team development. Share specific strategies you've used to train others and how you ensure they have the knowledge to delight customers. This shows that you're not just a leader, but a mentor too.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the pub's culture, team dynamics, and growth opportunities. This not only shows your enthusiasm for the role but also helps you assess if Young's Pubs is the right fit for you.
