At a Glance
- Tasks: Lead a vibrant team and ensure exceptional customer service in a historic pub.
- Company: Join The Coach and Horses, a beloved pub with a rich history since 1897.
- Benefits: Enjoy career development, discounts, free meals, and a supportive work environment.
- Why this job: Be part of a passionate team and make a real impact in the hospitality industry.
- Qualifications: Experience in customer service and a genuine passion for hospitality.
- Other info: Access to training courses and opportunities for career advancement.
The predicted salary is between 28800 - 43200 £ per year.
Once a coaching inn and the only coaching inn to remain in Brentford & Chiswick, The Coach and Horses is steeped in history having been mentioned by Charles Dickens in Oliver Twist and has proudly served the Isleworth community since 1897. Ideally located right next to Syon Park, we’re the perfect place to stop by to drink, dine and have a great time, whether you’re taking a Sunday stroll or a family dog walk; we encourage you to bring your four-legged friends with you when you visit us; we’re very dog friendly!
We proudly serve delicious, freshly cooked British food packed with flavour and evolving with the seasons; from the traditional pub classics to our stand-out seasonal specials served from brunch all the way through to supper. Our gorgeous pub garden is ready to welcome you, with heaters throughout to keep your party going long after the sun goes down. If the sun shines, our terrace is the perfect spot to catch those spring rays with a refreshing drink in hand. Our garden lends itself perfectly to hosting your next big milestone, kick off your party in style with one of our Sharing Boards and show-stopping magnums!
What We Offer Our Assistant Managers
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager, you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills
- Experience in Customer Service
- Passion for hospitality
Assistant Manager in Isleworth employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Isleworth
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Assistant Manager role.
✨Tip Number 2
Show your passion for hospitality during interviews. Share your experiences and what excites you about working in a food-focused pub. We want to see that enthusiasm shine through!
✨Tip Number 3
Prepare some thoughtful questions about the pub and its team culture. This shows you're genuinely interested and ready to contribute to our success at The Coach and Horses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and puts you one step closer to joining our fantastic team.
We think you need these skills to ace Assistant Manager in Isleworth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality shine through! We want to see that you genuinely care about providing exceptional customer service and have a love for the industry.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. Focus on your previous roles in customer service and any leadership positions you've held. We want to see how your background aligns with our pub's values!
Craft a Personal Cover Letter: Don’t skip the cover letter! Use it to tell us why you’re the perfect fit for the Assistant Manager role. Share specific examples of how you've successfully managed teams or improved customer experiences in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Young's Pubs
✨Know Your History
Familiarise yourself with The Coach and Horses' rich history, especially its mention in Oliver Twist. This shows your genuine interest in the pub and can spark engaging conversations during the interview.
✨Showcase Your Passion for Hospitality
Be ready to discuss your passion for customer service and hospitality. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Leadership Skills
Prepare to talk about your experience in team management. Highlight instances where you’ve successfully trained or motivated a team, as this is crucial for the Assistant Manager role.
✨Ask Thoughtful Questions
Come prepared with questions that show your enthusiasm for the role and the company. Inquire about their training programmes or how they celebrate team successes, which reflects your commitment to growth within the organisation.