General Administrator

General Administrator –
We\’re looking for a General Administrator to work in Copper House in Wandsworth. You\’ll provide exceptional administrative support to the department and its stakeholders, and assist in implementing projects in line with company objectives

Main Duties

• Deal with administration relating to relevant processes including preparing and sending letters, requesting appropriate information and monitoring the progress of relevant processes.
• Set up electronic files as needed ensuring that all required documentation is included. Maintain the Company\’s electronic records for all stakeholders.
• Complete all required tracking of processes and accurately prepare and distribute reports where required.
• Liaise with other departments to ensure that information is accurately maintained across the business. Ensure completion and distribution of all necessary paperwork.
• Manage annual and bi-annual processes, gathering information, interrogating accuracy of data and preparing documents for distribution as applicable.
• Deal with department processes, including distribution of policies and procedures relevant to those processes, collation of documentation and updating relevant records and systems.
• Deal with enquiries made by members of the general public and internal stakeholders, by telephone, email or in person, and pass on queries to colleagues as necessary.
• Respond to speculative enquiries received by telephone, in writing and by e-mail
• Respond promptly and accurately to all information requests or both internal and external stakeholders.
• Work closely with supporting external administrators, liaising with them about any changes and updating databases accordingly. Provide support on projects.
• Act as notetaker in meetings, including preparing meeting agendas, booking meeting rooms, liaising with relevant parties. Prepare and distribute minutes.
• Undertake electronic typing and clerical duties in support of the department.
• Maintain departmental holiday and sickness records.
• Willing to get involved to support the team and to undertake any other duties deemed reasonable and within the scope of the job, at the Company\’s request.

Skills Required

• Excellent written and verbal communication skills
• Patient and persistent in dealing with problems
• Work well under pressure, with attention to detail
• Able to work comfortably with numbers
• Computer literate, particularly MS Word, Excel and Outlook
• Ability to multi-task

Benefits

• 26 days\’ holiday plus bank holidays
• Private Health Insurance
• Generous Company Pension Scheme
• 20% discount in all Young\’s pubs and 30% discount for stays in Young\’s Rooms
• Share Save Scheme
• Earn while you learn – access to fully funded apprenticeships, training courses and our Career Pathway.