At a Glance
- Tasks: Deliver exceptional customer service in a historic pub setting.
- Company: Join the vibrant team at The Citygate, part of Youngs pub company.
- Benefits: Enjoy free meals, weekly pay, and 28 days holiday per year.
- Other info: Access to training, discounts, and a great work-life balance.
- Why this job: Be part of a welcoming 'Ramily' and grow your career in hospitality.
- Qualifications: Passion for customer service and a friendly, outgoing personality.
The predicted salary is between 28500 - 31000 £ per year.
The Citygate is steeped in history, an old cotton mill and the Roman entrance to the city of Exeter.
We are a proud member of the Youngs pub company, British and premium food served all day from the classic Fish & Chips to Roasts on a Sunday using seasonal ingredients.
Wonderful individual rooms are tastefully decorated with the pub's history in mind.
We are passionate about our 'Ramily' making a welcoming and progressive team, with a great opportunity to develop and grow.
We offer a great work-life balance with Birthdays off, Team parties and free food on shift!
We offer discounted Food and Drink for all our Team throughout the whole Youngs estate this includes the rooms - Great for that perfect weekend getaway!
What We Offer Our Team Members
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Team Member
As the successful member of our team you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.
You’ll get lots of training, learn about all our products & have a good time along the way.
Skills
- Customer Service
- #J-18808-Ljbffr
Customer-Driven Team Member at Historic Pub | Free Meals in Exeter employer: Young's Pubs
At Young's Pubs, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our General Managers to take ownership of their venues. Located in the heart of Bristol, the King Street Brewhouse offers not only a competitive salary and substantial bonus potential but also ample opportunities for personal and professional growth within a dynamic team dedicated to delivering exceptional hospitality experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Driven Team Member at Historic Pub | Free Meals in Exeter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's Pubs. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Young's Pubs
Don't be shy about reaching out to Young's Pubs directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Customer-Driven Team Member at Historic Pub | Free Meals in Exeter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's Pubs and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Young's Pubs
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
