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For Companies At a Glance
- Tasks: Lead shifts and deliver outstanding customer service in a vibrant pub atmosphere.
- Company: Renowned pub chain in Greater London with a focus on team support.
- Benefits: Career development, free meals, and various employee perks.
- Why this job: Join a fulfilling workplace dedicated to high standards and staff satisfaction.
- Qualifications: Fluent in English with basic knowledge of wines and spirits.
- Other info: Great opportunity for growth in a lively and supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A renowned pub chain in Greater London is seeking a Deputy Manager to join their team. The role involves leading shifts, providing exceptional customer service, and training team members in a supportive environment.
Candidates should be fluent in English and have basic knowledge of wines and spirits.
The company offers career development, free meals, and various employee benefits. This role promises a fulfilling workplace committed to high standards and staff satisfaction.
Deputy Manager: Lead Guest Experience at a London Pub employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager: Lead Guest Experience at a London Pub
✨Tip Number 1
Get to know the pub culture! Spend some time in the pub you're applying to, chat with the staff, and soak up the atmosphere. This will not only help you understand their vibe but also give you a chance to show your genuine interest during the interview.
✨Tip Number 2
Brush up on your wine and spirits knowledge! Since the role requires basic knowledge in this area, take a few minutes to read up on popular drinks and pairings. It’ll impress the hiring team and show that you’re ready to lead the guest experience.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a guest. Be ready to share these stories in your interview to demonstrate how you can lead shifts and train others in providing exceptional service.
✨Tip Number 4
Apply through our website! We want to see your application come through directly, so make sure you hit us up there. It’s the best way to ensure your application gets the attention it deserves!
We think you need these skills to ace Deputy Manager: Lead Guest Experience at a London Pub
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love providing exceptional customer service. Share specific examples of how you've gone above and beyond for guests in the past – it’ll really make your application stand out!
Highlight Your Leadership Skills: As a Deputy Manager, you'll be leading shifts and training team members. Make sure to showcase any previous experience you have in leadership roles. We want to see how you can inspire and support your team to deliver top-notch service.
Demonstrate Your Knowledge of Wines and Spirits: Since basic knowledge of wines and spirits is a must, don’t forget to mention any relevant experience or training you have in this area. It shows us that you're ready to hit the ground running and contribute to our guest experience right away.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the hiring process!
How to prepare for a job interview at Young's Pubs
✨Know Your Pub Culture
Before the interview, do some research on the pub chain's history and values. Understanding their culture will help you align your answers with what they stand for, showing that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about specific situations where you went above and beyond to ensure a guest's satisfaction, as this role heavily focuses on leading guest experience.
✨Brush Up on Your Wine and Spirits Knowledge
Since basic knowledge of wines and spirits is required, take some time to familiarise yourself with common types and pairings. Being able to discuss this knowledge during the interview will demonstrate your readiness for the role and your commitment to enhancing the guest experience.
✨Emphasise Team Leadership and Training
As a Deputy Manager, you'll be leading shifts and training team members. Prepare to discuss your leadership style and any previous experience in training or mentoring others. Highlight how you create a supportive environment that encourages growth and high standards.
