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For Companies At a Glance
- Tasks: Lead a dynamic team and ensure exceptional customer service in a vibrant pub environment.
- Company: Join Young's Pubs, a renowned establishment with a rich history and a focus on quality ales.
- Benefits: Enjoy free meals, 28 days holiday, and a 20% discount at all Young’s locations.
- Why this job: Be part of a supportive culture with clear career progression and training opportunities.
- Qualifications: Experience in customer service and a passion for hospitality are essential.
- Other info: This role offers a pathway to becoming a General Manager with ongoing development.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Combining 2 street food stalls, an array of amazing drinks across 4 bars, two 9-hole indoor golf courses, a shuffleboard basement, event/screening room and a roof terrace with wonderful views across Jesus Green. On top of the above, with its planned flexibility of layout, The Tivoli lends itself to the hosting of a plethora of events, from national celebrations, key sporting occasions, local one-off & regular activities.
What We Offer Our Deputy Managers
What We Offer Our Deputy Managers:
- Development towards General Manager – the majority of our GM appointments are internal
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young\’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Deputy Manager
What we look for in a Deputy Manager:
We are looking for a motivated & experienced Deputy Manager to join and lead our team in our stylish, food focused pub. As the successful Deputy Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills
Skills
- pro active
- Enthusiastic
- Experience in Customer Service
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Deputy Manager employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Manager
✨Tip Number 1
Familiarise yourself with the unique offerings of The Mill and its history. Understanding what makes this pub special will help you connect with the team and demonstrate your genuine passion for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where your proactive approach led to improved customer service or team performance.
✨Tip Number 3
Engage with current employees or former staff if possible, to gain insights into the pub's culture and expectations. This knowledge can help you tailor your approach and show that you're committed to fitting in with their values.
✨Tip Number 4
Prepare to discuss your career aspirations within hospitality. Since Young's Pubs values internal development, expressing your long-term goals and how they align with the company's growth can set you apart as a candidate.
We think you need these skills to ace Deputy Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Young's Pubs is looking for in a Deputy Manager. Highlight key skills such as proactivity, enthusiasm, and customer service experience in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience in hospitality and team management. Use specific examples that demonstrate your passion for customer service and your ability to lead a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to Young's Pubs. Mention why you are drawn to their values and how your career goals align with their development opportunities.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Customer Service
Make sure to express your genuine enthusiasm for providing exceptional customer service. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As a Deputy Manager, you'll be leading a team. Prepare to discuss your leadership style and provide examples of how you've successfully managed and motivated a team in previous roles.
✨Highlight Your Proactive Approach
The role requires a proactive mindset. Be ready to discuss situations where you took the initiative to solve problems or improve processes, showcasing your ability to think ahead and act decisively.
✨Discuss Your Commitment to Development
Since the company values ongoing development, talk about your career aspirations in hospitality and how you plan to grow within the industry. Mention any relevant training or courses you've undertaken to enhance your skills.
