At a Glance
- Tasks: Supervise housekeeping staff and ensure exceptional cleanliness across all rooms and public areas.
- Company: Join a vibrant team at The Cliftonville, part of the City Pub Group/Youngs portfolio.
- Benefits: Enjoy weekly pay, 28 days holiday, free meals, and discounts at Young’s pubs.
- Other info: Great career progression opportunities and a supportive, inclusive work environment.
- Why this job: Be part of creating memorable experiences with a friendly team in a stunning seaside location.
- Qualifications: Previous supervisory experience in hospitality and a passion for outstanding guest service.
The predicted salary is between 24000 - 30000 £ per year.
We are a collective of like-minded, guest-focused individuals. Our mission is to craft memorable experiences and lasting memories, delivered with warm, genuine & generous hospitality. As part of the City Pub Group/Youngs portfolio, we offer unrivalled benefits, development opportunities & progression pathways for our team. The Cliftonville is a venue for all to love – exceptional locally sourced food delivered with heart, 30 boutique bedrooms with unrivalled sea views & a burgeoning weddings and events business. Just a short stroll from the beach, the pier and the town centre, we have a lot to shout about and to be proud of.
What we offer:
- Access to our career pathway and training and development courses
- Weekly pay
- 28 days holiday per year
- Free meals
- 20% discount in all Young’s pubs and 30% discount on overnight stays in our pubs with rooms
- Sharesave Scheme
- Company pension scheme
What we look for:
As the successful Housekeeping Supervisor, you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team. You will have very high standards and an impeccable eye for detail. Our Housekeepers play an important role in the maintenance of our equipment, management of our linen and guest supplies and ensuring all daily, weekly and monthly cleaning tasks and projects are delivered on time and to the highest standard.
Core responsibilities include:
- Supervising housekeeping staff and managing the daily operations of the housekeeping department.
- Ensuring cleanliness standards are met across all rooms and public areas.
- Managing linen supplies and coordinating with the kitchen and front-desk teams.
- Maintaining inventory of cleaning supplies and equipment.
- Scheduling and delegating cleaning tasks, including special cleaning projects.
- Inspecting rooms and facilities to ensure compliance with company policies and guest expectations.
Required skills and qualifications:
- Previous experience in a supervisory role within hotel or hospitality housekeeping.
- Strong organisational and time-management skills.
- Excellent communication and interpersonal skills.
- Attention to detail and a passion for providing outstanding guest service.
- Ability to lead, motivate and develop a team.
We welcome applications from all backgrounds. Equal opportunity employer. The role includes competitive benefits, payroll, and holiday entitlement.
Housekeeper in Cromer employer: Young's Pubs
At The Cliftonville, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and genuine hospitality. With access to career development pathways, competitive benefits including weekly pay, generous holiday entitlement, and discounts across our venues, we ensure our Housekeeping Supervisors thrive in a supportive environment just steps away from the beach. Join us to be part of a dedicated team that crafts memorable experiences for our guests while enjoying the unique charm of our seaside location.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Cromer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on The Cliftonville and the City Pub Group. Understanding their values and what makes them tick will help you connect during the conversation.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and outgoing nature shine through. They’re looking for someone who fits in with their vibe, so be yourself and show them why you’d be a great addition.
✨Tip Number 3
Prepare some questions! Think about what you want to know about the role and the team. Asking insightful questions shows that you’re genuinely interested and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest opportunities and updates directly from us at StudySmarter.
We think you need these skills to ace Housekeeper in Cromer
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! We want to see that you genuinely care about delivering exceptional customer service and creating memorable experiences for our guests.
Highlight Your Experience:Make sure to showcase any previous supervisory roles you've had in housekeeping or hospitality. We love to see how your past experiences have prepared you for this role, so don’t hold back on the details!
Be Organised:Since this role requires strong organisational skills, structure your application clearly. Use bullet points or headings to make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the amazing benefits and opportunities we offer!
How to prepare for a job interview at Young's Pubs
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housekeeping Supervisor inside out. Familiarise yourself with the responsibilities listed in the job description, like managing linen supplies and supervising staff. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Off Your Experience
Be ready to share specific examples from your previous roles that highlight your supervisory skills and attention to detail. Think about times when you successfully managed a team or improved cleanliness standards. This will demonstrate your capability and fit for the position.
✨Emphasise Teamwork
Since this role involves working closely with kitchen and front-desk teams, be prepared to discuss how you’ve collaborated with others in the past. Highlight your communication skills and how you motivate your team to achieve high standards together.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities available or how the team maintains high cleanliness standards. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
