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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for guests.
- Company: Vibrant hospitality group in Cheltenham with a fun work culture.
- Benefits: Training, discounts, holiday time off, and a supportive team environment.
- Why this job: Join a dynamic team and make a real difference in guest experiences.
- Qualifications: Enthusiasm for teamwork and a passion for hospitality.
- Other info: Great opportunity for personal growth and career development.
The predicted salary is between 24000 - 36000 £ per year.
A hospitality group in Cheltenham is seeking enthusiastic team members to join their vibrant team. This role emphasizes delivering exceptional customer service in a fun and friendly work environment.
The successful candidates will receive thorough training, along with various benefits including discounts and holiday time off.
Ideal applicants will have a strong desire to work collaboratively within a team and provide memorable experiences for guests.
Guest Experience Team Member - Hotel & Hospitality in Cheltenham employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Team Member - Hotel & Hospitality in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they interact with guests. This will help you tailor your answers and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Practice your customer service scenarios! Think about how you would handle different guest situations and be ready to share your experiences. We all know that a friendly smile and a positive attitude go a long way in hospitality!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. They might even give you a heads-up on what the hiring managers are looking for!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing enthusiastic candidates who are eager to join our fun and friendly work environment!
We think you need these skills to ace Guest Experience Team Member - Hotel & Hospitality in Cheltenham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hospitality shine through! We want to see how excited you are about creating memorable experiences for guests. A sprinkle of personality can really make your application stand out.
Highlight Teamwork Skills: Since this role is all about working collaboratively, make sure to showcase your teamwork skills in your application. Share examples of how you've worked well with others in the past, and how you can contribute to our vibrant team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific qualities we’re looking for. Mention your customer service experience and how it aligns with our goal of delivering exceptional service.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s super easy, and you’ll be able to find all the details you need about the role and our company. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Young's Pubs
✨Know the Company
Before your interview, take some time to research the hospitality group. Understand their values, mission, and what makes them unique in Cheltenham. This will not only help you answer questions more effectively but also show your genuine interest in being part of their vibrant team.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, be ready to share specific examples from your past experiences. Think of situations where you went above and beyond for a guest or resolved a tricky issue. This will demonstrate your ability to create memorable experiences for guests.
✨Emphasise Teamwork
The ideal candidate should have a strong desire to work collaboratively within a team. Prepare to discuss how you've successfully worked with others in previous roles. Highlight any experiences where teamwork led to positive outcomes, as this will resonate well with the interviewers.
✨Bring Your Enthusiasm
A fun and friendly work environment is key in hospitality. Let your personality shine during the interview! Show your enthusiasm for the role and the industry. A positive attitude can make a huge difference and leave a lasting impression on the interviewers.
