At a Glance
- Tasks: Lead a vibrant team in a stylish pub, ensuring exceptional customer service.
- Company: The Bear is a historic boutique hotel and community hub in Esher.
- Benefits: Enjoy free meals, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to fully funded apprenticeships and training courses to boost your career.
- Why this job: Join a supportive environment with career growth opportunities and a focus on hospitality.
- Qualifications: Experience in customer service and a passion for the hospitality industry are essential.
The predicted salary is between 28800 - 43200 £ per year.
Nestled on Esher Green you'll find The Wheatsheaf, our community pub and well-loved local. Our family-friendly pub is a favourite for drinkers and diners alike, who can relax in our spacious bar, restaurant or outdoor terrace. Our menu boasts British seasonal pub classics as well as seasonal specials, made fresh in our kitchen. At Wheatsheaf, we're passionate about developing our team, and we have an incredible career pathway available to unlock your potential throughout a transparent and supported career journey.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills
- Experience in Customer Service
- Passion for hospitality
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Assistant Manager in Esher employer: Young's Pubs
The Hand and Spear in Weybridge is an exceptional employer, offering a vibrant work culture where hospitality thrives. With clear pathways for career advancement, including progression to General Manager, employees benefit from comprehensive training, generous holiday allowances, and staff meals, all while engaging in local events that foster community connections.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Esher
✨Tip Number 1
Familiarise yourself with The Bear's history and its role in the community. Understanding the hotel's unique character and its significance as a traditional coaching inn will help you connect with the team and demonstrate your genuine interest during the interview.
✨Tip Number 2
Showcase your passion for exceptional customer service by preparing examples of how you've gone above and beyond in previous roles. This will highlight your commitment to creating memorable experiences for guests, which is crucial for an Assistant Manager.
✨Tip Number 3
Research current trends in the hospitality industry, especially those related to food and beverage service. Being knowledgeable about what’s popular can help you discuss innovative ideas that could enhance the pub's offerings and show your proactive approach.
✨Tip Number 4
Network with current or former employees of The Bear or similar establishments. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate who truly understands the environment.
We think you need these skills to ace Assistant Manager in Esher
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what The Bear is looking for in an Assistant Manager. Highlight key skills such as customer service experience and a passion for hospitality in your application.
Tailor Your CV:Make sure your CV reflects your relevant experience in hospitality and team management. Use specific examples that demonstrate your ability to provide exceptional customer service and lead a team effectively.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you are drawn to The Bear and how your values align with their community-focused approach.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for customer service and how it drives you to excel in your role.
✨Demonstrate Team Management Skills
Prepare examples of how you've successfully managed a team in the past. Discuss your approach to training and motivating staff, as well as how you handle challenges within a team setting.
✨Know the Venue and Its Community
Research The Bear and its significance in the local community. Be ready to discuss how you can contribute to its success and enhance the customer experience, especially considering its role as a hub for events and functions.
✨Prepare Questions About Career Development
Since the role offers a clear pathway to growth, come prepared with questions about the career development opportunities available. This shows your commitment to your career in hospitality and your interest in growing with the company.
