At a Glance
- Tasks: Support daily operations and lead a passionate team to deliver exceptional service.
- Company: Join the vibrant Hoste Arms in Burnham Market, known for its hospitality.
- Benefits: Career development pathways, discounts, free meals, and 28 days holiday.
- Why this job: Perfect opportunity to grow into a General Manager role with hands-on experience.
- Qualifications: Experience in hospitality and a passion for customer service.
- Other info: Dynamic environment with mentoring and training opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a passionate, hands-on Assistant Manager who wants to develop themselves alongside our experienced General Manager for the Hoste Arms in Burnham Market. You'll be supporting the General Manager in all aspects of day-to-day operations - leading service on the floor and ensuring exceptional standards, leading and training the team, managing our 47 bedrooms and making sure every visit to the Hoste is a memorable experience for our guests.
The majority of our General Manager appointments come from internal candidates, and we're proud to offer in-house mentoring, clear development pathways and external training opportunities to support your growth. The ideal candidate has experience working as an assistant manager in food-led destination businesses, is people-focused, and passionate about offering exceptional hospitality. They are someone who has a GM mindset and is looking for that final bit of development before becoming a General Manager themselves, and the experience they will get working in the Hoste will absolutely set them up for further success in their career.
What We Offer Our Assistant Managers:
- Access to our Career Pathway and development towards GM - A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills:
- Experience in Customer Service
- Passion for hospitality
Assistant Manager employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at places like the Hoste Arms. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the Hoste Arms and introduce yourself. A warm smile and a genuine interest can make a lasting impression on the management team.
✨Tip Number 3
Prepare for the interview by knowing the ins and outs of the Hoste Arms. Familiarise yourself with their menu, service style, and customer reviews. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! Share specific experiences that highlight your love for exceptional customer service and how you’ve made a difference in previous roles.
Tailor Your CV: Make sure to tailor your CV to the Assistant Manager role. Highlight relevant experience in food-led businesses and any leadership roles you've had. We want to see how your background aligns with our values and the responsibilities of the position.
Be Authentic: Don’t be afraid to show your personality in your application. We’re looking for someone who is enthusiastic and driven, so let us know what makes you unique and why you’re excited about the opportunity at the Hoste Arms!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at Young's Pubs
✨Know the Venue Inside Out
Before your interview, make sure you know everything about the Hoste Arms. Familiarise yourself with their menu, services, and any recent news or events. This shows your genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your People Skills
As an Assistant Manager, you'll be leading a team and ensuring exceptional service. Be ready to share examples of how you've successfully managed teams in the past, trained staff, and handled customer feedback. Highlighting your people-focused approach will resonate well.
✨Demonstrate Your Passion for Hospitality
Make it clear that you’re not just looking for a job, but a career in hospitality. Share your experiences that reflect your passion for creating memorable guest experiences and how you’ve gone above and beyond in previous roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, the team, and the company culture. This not only shows your enthusiasm but also helps you gauge if the Hoste Arms is the right fit for you. Consider asking about their training programmes or growth opportunities.