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- Tasks: Lead a team in delivering exceptional customer service at our local pub.
- Company: Join Young's Pubs, a vibrant and welcoming community hub.
- Benefits: Enjoy a paid day off on your birthday, free meals, and 28 days holiday.
- Why this job: Develop your managerial skills and grow your career in hospitality.
- Qualifications: Experience in customer service and a passion for hospitality.
- Other info: Access to fully funded training and a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
Assistant Manager at Young\’s Pubs
Join to apply for the Assistant Manager role at Young\’s Pubs.
We\’re looking for somebody to join our team here at the Old Ship, Hammersmith\’s most iconic riverside pub. Boasting the best river views in West London we\’re home to seasonal British classics, a delicious selection of thirst‑quenching ales, craft beer and premium wines. Come work with the beautiful Thames vistas. With in‑house training and progression opportunities, we\’re a great place to build a career.
What We Offer
- Access to our Career Pathway and development towards GM – A large majority of our GM appointments are internal
- Access to our fully funded apprenticeships and training and development courses
- 20% discount in all Young\’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills
- Passion for hospitality
- Experience in Customer Service
Referrals increase your chances of interviewing at Young\’s Pubs by 2x.
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Assistant Manager employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Get to know the pub! Before your interview, pop in for a drink or a meal. Chat with the staff and soak up the atmosphere. This will not only give you insights into their culture but also show your genuine interest in the role.
✨Tip Number 2
Prepare some questions! Think about what you want to know about the team and the pub's operations. Asking thoughtful questions during your interview shows that you're engaged and serious about the position.
✨Tip Number 3
Show off your passion for hospitality! Share specific examples from your past experiences where you went above and beyond for customers. This will highlight your commitment to exceptional service, which is key for an Assistant Manager.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the role.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm and commitment to providing exceptional customer service.
Tailor Your Application: Make sure to customise your application to reflect the skills and qualities mentioned in the job description. Use keywords like 'team management' and 'customer service' to show we’re on the same page.
Highlight Relevant Experience: Don’t forget to showcase your previous experience in casual dining or similar roles. Mention any training in mixology or safe food handling to demonstrate you’ve got the right background for the Assistant Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team at Young's Pubs!
How to prepare for a job interview at Young's Pubs
✨Know Your Pub
Before the interview, take some time to research Young's Pubs and specifically the Halfway House. Familiarise yourself with their menu, values, and any recent news. This shows genuine interest and helps you connect your experience to their specific needs.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past roles where you went above and beyond for customers. Highlight how you handled difficult situations and turned them into positive experiences.
✨Demonstrate Leadership Qualities
Think of instances where you've successfully led a team or trained new staff. Be ready to discuss your approach to team management and how you motivate others. This will show that you're not just a team player but also a potential leader.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the pub's future. Inquire about their training programmes or how they measure success in the Assistant Manager position. This demonstrates your enthusiasm for the role and your commitment to growth within the company.
