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For Companies At a Glance
- Tasks: Lead a vibrant team in delivering exceptional customer service and managing daily operations.
- Company: Join Young's Pubs, a community-focused pub with a passion for hospitality.
- Benefits: Enjoy discounts, free meals, 28 days holiday, and career development opportunities.
- Other info: Ongoing training and a clear pathway to management roles.
- Why this job: Be part of a dynamic team and grow your career in the exciting hospitality industry.
- Qualifications: Experience in customer service and a genuine passion for hospitality.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join to apply for the Assistant Manager role at Young\’s Pubs.
The Dunstan House Inn is a pub with rooms, situated in the heart of the local community. We serve nostalgic British food, real ale, wines from around the world, and a range of gins. Our team are ambitious, positive and focused on guest satisfaction. Upstairs there are six en-suite guest bedrooms, and we are close to the seaside and town centre. During the Summer we are busy with an outdoor bar and cafe serving burgers; in Winter we provide a cosy atmosphere with hearty pub classics served by our kitchen team.
We encourage our team to grow their skills and develop their careers with ongoing training.
What We Offer Our Assistant Managers
- Access to our Career Pathway and development towards GM – a large majority of our GM appointments are internal
- Fully funded apprenticeships and training and development courses
- 20% discount in all Young\’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Access to our Share Save Scheme
- Free Meals
- 28 Days holiday per year
- Company Pension Scheme
What we look for in an Assistant Manager
We are looking for a motivated and experienced Assistant Manager to lead our team in a stylish, food-focused pub. You should have a genuine passion for exceptional customer service and a proactive approach to team management. You will be enthusiastic and driven to continue the pub’s success and play a pivotal part in training the team to ensure they have the knowledge to delight customers. You should be committed to a career in hospitality with ongoing development opportunities.
Skills
- Experience in Customer Service
- Passion for hospitality
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other
Industries
- Hospitality
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Assistant Manager employer: Young's Pubs
Contact Detail:
Young's Pubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. A personal recommendation can really boost your chances of landing that Assistant Manager role.
✨Tip Number 2
Show up in person! If you’re nearby, pop into the pub and introduce yourself. It’s a great way to make a memorable impression and show your enthusiasm for the role. Plus, you might get a feel for the team and the atmosphere!
✨Tip Number 3
Prepare for the interview by brushing up on your customer service skills and examples from your past experiences. Think about how you can demonstrate your passion for hospitality and how you’ve successfully managed teams before.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your commitment to exceptional customer service and how you've made a positive impact in previous roles.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities we're looking for in an Assistant Manager. Mention your experience in team management and how you can contribute to our pub's success.
Be Authentic: We want to get to know the real you! Use a friendly tone and be genuine in your application. Share your personality and what makes you a great fit for our team at Young's Pubs.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for the role!
How to prepare for a job interview at Young's Pubs
✨Know Your Pub
Before the interview, do your homework on Young's Pubs and specifically The Dunstan House Inn. Familiarise yourself with their menu, values, and community involvement. This shows genuine interest and helps you connect your experience to their ethos.
✨Showcase Your Customer Service Skills
As an Assistant Manager, exceptional customer service is key. Prepare examples from your past roles where you went above and beyond for customers. Highlight how you handled difficult situations and turned them into positive experiences.
✨Demonstrate Team Leadership
Be ready to discuss your approach to team management. Share specific instances where you trained or motivated your team. Emphasise your proactive attitude and how you foster a positive work environment that aligns with their focus on guest satisfaction.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Talk about why you love working in this field and how you see your career developing within it. Mention any relevant training or courses you've taken to show your commitment to ongoing development.