At a Glance
- Tasks: Lead a vibrant team in our stylish pub, ensuring exceptional customer service.
- Company: Join a beloved local pub known for its great food and welcoming atmosphere.
- Benefits: Enjoy 28 days holiday, free meals, and a 20% discount at all Young's venues.
- Other info: Access to fully funded apprenticeships and a Share Save Scheme.
- Why this job: Be part of a supportive culture with career growth opportunities and training.
- Qualifications: Experience in customer service and a passion for hospitality are essential.
The predicted salary is between 24000 - 36000 £ per year.
Nestled in the heart of West Sussex, The Ship Inn is a beautiful quintessential pub that brings together tradition, elegance and style. This is a brilliant opportunity for a motivated AM looking to partner up with our new GM and establish a great team, with excellent service standards and buzzing atmosphere. We have a large private outside space with a burger shack and a full draught outside bar, a warm modern style interior with plenty of cosy nooks with log burners for the winter, masses of outdoor space, grand interior décor and bookable huts. You'll be someone who can match our passionate teams' enthusiasm and be full of positivity and creativity. Come and take the next exciting step in your career at The Ship Inn.
What We Offer Our Assistant Managers:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- 28 days holiday per year
- 20% discount in all Young’s pubs and hotels
- Share Save Scheme
- Company Pension Scheme
What we look for in an Assistant Manager:
We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro‑active approach to team management.
You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Skills
- Passion for hospitality
- Experience in Customer Service
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Assistant Manager in East Grinstead employer: Young's Pubs
The Hand and Spear in Weybridge is an exceptional employer, offering a vibrant work culture where hospitality thrives. With clear pathways for career advancement, including progression to General Manager, employees benefit from comprehensive training, generous holiday allowances, and staff meals, all while engaging in local events that foster community connections.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in East Grinstead
✨Tip Number 1
Familiarise yourself with the pub's menu and offerings. Knowing the ins and outs of what they serve will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Visit the pub before applying to get a feel for the atmosphere and customer service style. This will help you tailor your approach and demonstrate your understanding of their unique environment.
✨Tip Number 3
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare examples of how you've successfully managed teams or improved customer service in previous roles. Being able to share specific experiences will highlight your suitability for the Assistant Manager position.
We think you need these skills to ace Assistant Manager in East Grinstead
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what the pub is looking for in an Assistant Manager. Highlight your relevant experience in customer service and team management in your application.
Tailor Your CV:Make sure your CV reflects your passion for hospitality and includes specific examples of your previous roles in customer service and team leadership. Use keywords from the job description to make your application stand out.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the pub's values. Mention how your skills and experiences align with their expectations, particularly your commitment to exceptional customer service.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Young's Pubs
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for customer service and how it drives you to create memorable experiences for guests.
✨Demonstrate Team Management Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss your approach to training and motivating staff, as well as how you handle challenges within a team setting.
✨Know the Company and Its Values
Research the pub and its offerings before the interview. Understanding their focus on exceptional customer service and community engagement will help you align your answers with their values and show that you're a good fit.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about their expectations and culture.
