Assistant Manager

Assistant Manager

East Grinstead Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team in our stylish pub, ensuring exceptional customer service.
  • Company: Join a beloved local pub known for its great food and welcoming atmosphere.
  • Benefits: Enjoy 28 days holiday, free meals, and a 20% discount at all Young's venues.
  • Why this job: Be part of a supportive culture with career growth opportunities and training.
  • Qualifications: Experience in customer service and a passion for hospitality are essential.
  • Other info: Access to fully funded apprenticeships and a Share Save Scheme.

The predicted salary is between 24000 - 36000 £ per year.

We are a brand new freshly refurbished town centre Young\’s pub in the heart of East Grinstead. We offer premium drinks and fresh British food in a warm and welcoming setting at the top of the High Street. We have a large private outside space with a burger shack and a full draught outside bar, a warm modern style interior with plenty of cosy nooks with log burners for the winter.

What We Offer Our Assistant Managers

  • Access to our Career Pathway and development towards GM – A large majority of our GM appointments are internal
  • Access to our fully funded apprenticeships and training and development courses
  • 20% discount in all Young\’s Pubs and 30% discount on overnight stays in our Pubs with Rooms
  • Access to our Share Save Scheme
  • Free Meals
  • 28 Days holiday per year
  • Company Pension Scheme

What we look for in an Assistant Manager

Preferred: a manager with a background in both social media and restaurant operations.

We are looking for a motivated & experienced Assistant Manager to join and lead our team in our stylish, food focused pub. As the successful Assistant Manager you will have a genuine passion for exceptional customer service and a pro-active approach to team management. You will be enthusiastic & driven to continue the success of our pub and play a pivotal part in training our team to ensure they have the knowledge needed to delight our customers. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.

Skills

  • Social Media
  • restaurant manager

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Assistant Manager employer: Young's Pubs

Join our vibrant pub located at the heart of the High Street, where we pride ourselves on a supportive work culture that fosters growth and development. As an Assistant Manager, you'll benefit from our Career Pathway programme, fully funded training courses, and a generous employee discount, all while enjoying a lively atmosphere and the chance to lead a passionate team dedicated to exceptional customer service.
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Contact Detail:

Young's Pubs Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with the pub's menu and offerings. Knowing the ins and outs of what they serve will not only impress during your interview but also show your genuine interest in the role.

✨Tip Number 2

Visit the pub before applying to get a feel for the atmosphere and customer service style. This will help you tailor your approach and demonstrate your understanding of their unique environment.

✨Tip Number 3

Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

✨Tip Number 4

Prepare examples of how you've successfully managed teams or improved customer service in previous roles. Being able to share specific experiences will highlight your suitability for the Assistant Manager position.

We think you need these skills to ace Assistant Manager

Customer Service Excellence
Team Leadership
Training and Development
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Sales Skills
Conflict Resolution
Adaptability
Organisational Skills
Proactive Approach
Passion for Hospitality
Motivational Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what the pub is looking for in an Assistant Manager. Highlight your relevant experience in customer service and team management in your application.

Tailor Your CV: Make sure your CV reflects your passion for hospitality and includes specific examples of your previous roles in customer service and team leadership. Use keywords from the job description to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the pub's values. Mention how your skills and experiences align with their expectations, particularly your commitment to exceptional customer service.

Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Young's Pubs

✨Show Your Passion for Hospitality

Make sure to express your genuine enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for customer service and how it drives you to create memorable experiences for guests.

✨Demonstrate Team Management Skills

Prepare examples of how you've successfully led a team in previous roles. Discuss your approach to training and motivating staff, as well as how you handle challenges within a team setting.

✨Know the Company and Its Values

Research the pub and its offerings before the interview. Understanding their focus on exceptional customer service and community engagement will help you align your answers with their values and show that you're a good fit.

✨Prepare Questions for the Interviewers

Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to learn more about their expectations and culture.

Assistant Manager
Young's Pubs
Location: East Grinstead

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