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- Tasks: Support and enhance the IFS Cloud system while providing top-tier user support.
- Company: Join a small, talented team in a dynamic tech environment.
- Benefits: Flexible work options, competitive salary, and opportunities for professional growth.
- Other info: Enjoy a balanced role with both support tasks and project involvement.
- Why this job: Make a real impact by supporting users and driving exciting projects.
- Qualifications: Experience in software support and a passion for problem-solving.
The predicted salary is between 30000 - 40000 £ per year.
A fantastic opportunity for an ERP Application Support Analyst to become an integral part of a small, talented team. This role offers a unique chance to play a key part in supporting our client's existing IFS 24r2 Cloud system, while also being actively involved in a range of IFS related projects. The role is perfect for those who thrive in small, flat-structured teams where you'll be able to expand your knowledge and refine your expertise—especially if you're passionate about providing top-tier support to a vibrant user community.
The role itself offers a healthy balance, with approximately half your time dedicated to day-to-day support tasks, and the other half focusing on exciting project work. Routine support will see you handling system admin duties such as managing user access and permissions, troubleshooting logins, analysing error logs, debugging code, running reports, and conducting user training and inductions.
On the project side, you'll get involved in enhancements, upgrades, and improvements, working collaboratively with development teams on testing, documentation, and training initiatives. As a business-facing role, you'll be providing deskside support, so being on-site three days per week is essential, with the flexibility to work from home for two days.
ERP Application Support Analyst in Kent employer: Young's Employment Services Ltd
Contact Detail:
Young's Employment Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Application Support Analyst in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the ERP space and let them know you're on the hunt for an Application Support Analyst role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've tackled support tasks or project work in the past. This will help them see you as the perfect fit for their team.
✨Tip Number 3
Don’t forget to research the company! Knowing about their IFS Cloud system and recent projects can give you a leg up during interviews. It shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the ERP Application Support Analyst. Plus, it helps us keep track of your application and get back to you quicker!
We think you need these skills to ace ERP Application Support Analyst in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the ERP Application Support Analyst role. Highlight your experience with IFS systems and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Showcase Your Support Skills: In your application, emphasise your ability to provide top-tier support. Mention specific examples of how you've handled user access issues or troubleshooting in the past. This will show us you're ready to jump into the role!
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure you express your enthusiasm for the role without rambling on. A well-structured letter goes a long way!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of the StudySmarter team!
How to prepare for a job interview at Young's Employment Services Ltd
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP systems, especially IFS 24r2 Cloud. Familiarise yourself with common issues users face and how to troubleshoot them. This will show that you're not just a candidate, but someone who can hit the ground running.
✨Showcase Your Support Skills
Prepare examples of how you've provided top-tier support in previous roles. Think about specific situations where you managed user access, resolved login issues, or conducted training sessions. This will demonstrate your hands-on experience and ability to thrive in a user-focused environment.
✨Emphasise Team Collaboration
Since this role involves working closely with a small team, be ready to discuss your experiences in collaborative settings. Share stories that highlight your ability to work well with others, especially in project environments where communication and teamwork are key.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's projects and user community. This shows your genuine interest in the role and helps you understand how you can contribute effectively. It’s also a great way to gauge if the company culture aligns with your values.