At a Glance
- Tasks: Lead and inspire a diverse team across unique pubs in a vibrant area.
- Company: Join Young's, a company that values creativity and individuality in hospitality.
- Benefits: Competitive salary, bonus scheme, private health insurance, and generous leave.
- Other info: Enjoy autonomy and creativity while working in a supportive, people-focused culture.
- Why this job: Make a real impact by shaping unique pub experiences and developing your team.
- Qualifications: Proven experience in operations management and a passion for the hospitality industry.
The predicted salary is between 95000 - 95000 £ per year.
We're looking for an experienced Senior Operations Manager to lead an area of 12-14 diverse pubs (and pubs with rooms) that stretch from the Mumbles to Bristol to Bath and beyond. This area includes businesses such as the King Street Brewhouse, The Riverstation, the Highbury Vaults, and the Oyster House.
The ideal candidate is a creative, entrepreneurial operator who is experienced in leading a large team of people who run individual, unique pubs. You will be a renowned people developer with the ability to inspire your team and promote our incredible people culture. You’ll have a track record of managing an area of GMs to grow their businesses, have a passion for pubs, and be committed to your career in hospitality.
We believe pubs should be differentiated and individual – each one has a completely different menu, food vision, and overall business vision, and it will be your job to guide your General Managers and Head Chefs to shape these to grow the business. This isn’t picking recipes from a bank and having the same sales driving events in all your pubs either – each menu is written from scratch in each business, and it’s all about tailoring the offer and reasons to visit to each pub’s unique customer base.
Alongside this focus on growing sales, you will ensure impeccable standards and controls are practiced across the area and ensure that a people-focused culture (both our pub teams and our guests) are at the heart of everything we do.
Our pubs have style and soul, and the people who work with us have pride in our culture and passion for the work they do.
Here’s a few things that should resonate with you:
- People, people & people
- Pride, Empowerment, Loyalty, Respect (Our Values)
- Fresh, seasonal, British dishes
- Autonomy, creativity, individuality, passion
- Sustainability
- Premium environments and offers
Package:
- Salary from £90,000 - £95,000 per annum - dependant on experience
- Annual bonus scheme up to 30% of salary
- Company Car (driving license essential)
- 26 days annual leave plus bank holidays
- Private Health Insurance
- Generous Company Pension Scheme
- 20% discount in all Young’s pubs and 30% discount on overnight stays.
- Share Save Scheme
Thanks for your interest in working with Young’s. “We believe in developing our people to delight our customers.”
Area Operations Manager in Bristol employer: Young's - Bristol, Bath, South Wales
At Young's, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates individuality and creativity across our diverse pubs in the beautiful regions of Bristol, Bath, and South Wales. With a strong focus on employee development, we empower our team members to take ownership of their roles, ensuring they thrive in a supportive environment that values respect, loyalty, and passion for hospitality. Our competitive salary package, generous benefits, and commitment to sustainability make us an attractive choice for those seeking a meaningful career in the hospitality industry.
Contact Details:
Young's - Bristol, Bath, South Wales Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Area Operations Manager in Bristol
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Young's - Bristol, Bath, South Wales. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Young's - Bristol, Bath, South Wales
Don't be shy about reaching out to Young's - Bristol, Bath, South Wales directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Area Operations Manager in Bristol
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Young's - Bristol, Bath, South Wales and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Young's - Bristol, Bath, South Wales
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
