Frontline Parent Helpline Advisor

Frontline Parent Helpline Advisor

Full-Time No working from home possible
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YoungMinds is seeking a Part-time Helpline Adviser for 28 hours per week under a 1-year fixed-term contract. The role offers a hybrid working pattern with 1–2 days per week in the office, and evenings once a week as required.

You will respond to helpline calls, provide tailored guidance to parents and carers, follow safeguarding and data protection procedures, and record information in the helpline database.

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Frontline Parent Helpline Advisor employer: Youngminds

At YoungMinds, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of young people and their families. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our hybrid working model offers flexibility that promotes work-life balance. Join us in a role where your passion for helping others can truly shine, and be part of a team that celebrates diversity and inclusivity.

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Contact Details:

Youngminds Recruitment Team