We are looking for an experienced, commercially driven Senior Account Manager to lead TikTok Shop accounts, develop growth strategies, manage creator affiliate programmes, and deliver strong results for our clients.
This is a senior, hands-on role for someone who understands the TikTok Shop ecosystem inside out, can take ownership of client performance, and knows how to lead a team to deliver high-quality work.
Must-Have Qualifications & Experience
TikTok Shop Expertise
- Full understanding of how TikTok Shop operates, including its affiliate ecosystem, Seller Center, promotions, logistics, and advertising tools.
- Proven experience setting up TikTok Shops from scratch, including business registration, documentation, product listings, and logistics integrations.
- Strong knowledge of TikTok Shop platform promotions, campaigns, and opportunities to drive sales.
- Hands-on experience running and optimising GMV Max campaigns, with a clear understanding of how to improve performance and profitability.
Affiliate & Creator Management
- Proven experience building and scaling affiliate ecosystems for brands launching on TikTok Shop from a cold start.
- Experience using creator outreach platforms such as Reacher, Cruva, and Euka.
- Experience developing and running creator retention campaigns to improve engagement, loyalty, and long-term affiliate performance.
- Experience planning, negotiating, and managing flat-fee creator campaigns.
- Ability to identify, recruit, activate, and retain high-performing creators.
- Experience developing and executing TikTok Shop growth strategies for both new and established brands.
- Strong understanding of competitor research, market trends, and identifying opportunities for growth.
- Experience analysing high-performing content and turning insights into actionable creator briefs, scripts, and hooks.Ability to identify what is converting on the platform and translate those findings into clear recommendations for creators and brands.
- Confident using performance data to make strategic decisions and continuously improve results.
Leadership & Account Ownership
- Proven ability to lead, delegate, and manage a team effectively.
- Confident setting clear expectations, deadlines, and quality standards.
- Strong sense of ownership and accountability for both individual and team performance.
- Ability to ensure work is delivered efficiently, on time, and to a consistently high standard.
- Comfortable directing day-to-day operations while maintaining a strategic view of client accounts.
- Excellent communication, organisation, and problem-solving skills.
- Ability to build strong client relationships, manage expectations, and drive long-term client satisfaction and retention.
What We Offer
Competitive Compensation
- Base salary above industry standards.
- Annual performance bonus of up to 100% of your base salary, based on client feedback, satisfaction, and retention.
Work from anywhere in the world!
- 20 days of paid annual leave.
- Annual company retreats.
- Access to premium tools and subscriptions, including:
- Kalodata
- VPN
- Additional software subscriptions needed to perform your role effectively.
We believe in rewarding strong performance and giving our team a clear path to grow.
Our structured progression framework is:
Each stage comes with clear expectations, responsibilities, and opportunities for career development.
Who We’re Looking For
We’re looking for someone who has already done the work, not someone who is just familiar with the theory.
You should be confident taking ownership of a TikTok Shop account, building a growth strategy, managing creator relationships, overseeing paid campaigns, and leading a team without needing constant direction.
You understand what drives results on TikTok Shop, you take initiative, and you hold yourself and your team to high standards.
Most importantly, you’re someone who takes pride in delivering excellent work, building successful brands, and creating lasting client relationships.
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