TCS London Marathon Officer in Bristol

Salary: £31,369 (outside of London); £32,963 (inside London)

35 Hours

Contract type: Fixed term for 12 months

Location: Preferably Hybrid, variable tied to the Bristol office but if needed there is an option to be home based with travel to Bristol twice a month

Closing date: 12th August 2026

WC interview date: 20th August 2026

Change lives in a life-changing career. When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. And that impact can be felt by entire families. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.

About the role: We’re looking for a London Marathon Officer to join Young Lives vs Cancer and help deliver an exceptional experience for Team Young Lives vs Cancer runners, supporters and volunteers at the 2027 Double TCS London Marathon. This is an unprecedented, one-off event year and one of our biggest fundraising opportunities – so we’re looking for someone who’s ready to play a hands-on role in making it a huge success. This fixed-term role sits in our Sports and Challenge Events team, working closely with the Sports and Challenge Events Portfolio Manager to steward our marathon fundraisers, build strong supporter relationships and keep our communities motivated across email, phone, SMS, WhatsApp, post and social channels. You’ll also support event delivery, including registration and training systems, fundraising materials, income checks, volunteer coordination and race-week logistics. We’re looking for someone organised, proactive and confident juggling priorities in a busy events environment. You’ll need to be willing to work occasional evenings and weekends, with additional office attendance in Bristol and London ahead of the event and availability during London Marathon week in April 2027 (20th to 25th April).

What will I be doing? No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing:

• Build relationships with supporters by answering queries across email, SMS, phone and post
• Managing community groups within Facebook, Strava and WhatsApp
• Supporting the Sports and Challenges portfolio manager to deliver a London Marathon multi-channel stewardship journey
• Identify high value supporters and build personalised relationships with the aim of building long-term support for the charity
• Data management of fundraisers and event participants across set events in CRM (CARE)
• Build relationships with key internal stakeholders
• Support with creating stewardship assets and managing the fulfilment of fundraising materials when needed
• Support with the delivery of the event day logistics for the London Marathon Running Show and London Marathon event day

What do I need? The key skills we’re looking for in this role are:

• Excellent prioritisation and time management skills
• Ability to communicate effectively across email, SMS, phone and post
• Ability to build strong relationships
• Self-motivated, demonstrating initiative
• Dedicated to continuous improvement
• Ability to take ownership of your role & responsibilities

What will I gain? For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing, Thinking & Growth Days: four days a year to step back from the day-to-day and focus on your own learning and development
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging: At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it. We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities.

Our Diversity, Inclusion, Equity and Belonging strategy will tell you more. We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility: We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.