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- Tasks: Lead the billing team and manage legal aid billing operations.
- Company: Join a leading legal aid firm dedicated to justice and client rights.
- Benefits: Enjoy flexible working, 25 days annual leave, and career progression opportunities.
- Why this job: Make a real difference in access to justice while developing your leadership skills.
- Qualifications: 3+ years in legal finance, strong leadership, and attention to detail required.
- Other info: Inclusive environment welcoming diverse applicants with flexible working arrangements.
The predicted salary is between 40000 - 56000 £ per year.
We are a leading legal aid law firm committed to providing high-quality legal advice and representation to vulnerable individuals. Our work focuses on promoting access to justice and upholding the rights of our clients.
We are looking for a highly organised and experienced professional to lead our Billing Team.
Key Responsibilities- Billing Operations
- Oversee the preparation, submission, and reconciliation of legal aid bills across all departments (including housing, immigration, public law, education and community care).
- Manage the end‑to‑end process of Legal Help submissions, including initial review, preparation, and final submission to the LAA.
- Ensure all applications and claims meet LAA compliance standards and internal quality assurance procedures.
- Manage the billing process for controlled and certificated work, including CCMS submissions and high-cost case plans.
- Liaise with the Legal Aid Agency regarding claims, appeals, rejections, and audits.
- Ensure billing is timely, accurate, and in accordance with LAA guidance and contract requirements.
- Support legal teams with billing queries, training, and best practice guidance.
- Team Leadership
- Lead, supervise, and support the billing team, including setting objectives, conducting performance reviews, and managing workload allocation.
- Provide ongoing training and development for billing staff to ensure high standards and up‑to‑date knowledge.
- Review and improve internal processes to increase efficiency and reduce delays.
- Compliance & Reporting
- Maintain accurate billing records and ensure compliance with audit and regulatory standards.
- Support preparation for LAA contract audits, file reviews, and peer reviews.
- Monitor billing KPIs and produce monthly and quarterly reports for management.
- Work closely with finance to support cash flow forecasting and reconciliation of payments.
- Essential:
- In‑depth knowledge of Legal Aid Agency billing processes, including Legal Help, CCMS, CRM6, and high‑cost case claims.
- Minimum 3 years’ experience in a billing or legal finance role, preferably within a legal aid setting.
- Strong team leadership and people management skills.
- Excellent attention to detail and ability to work under pressure.
- Experience working with legal case management systems (e.g., Legal Aid Agency portal, LEAP).
- Excellent written and verbal communication skills.
- Strong organisational and problem‑solving skills.
- Desirable:
- Previous experience leading a billing or finance team in a law firm.
- Understanding of Legal Aid contract compliance and audit preparation.
- Experience using Excel and reporting tools for billing analysis.
- A supportive and inclusive working environment.
- Opportunities for training and career progression.
- Flexible and hybrid working arrangements.
- 25 days annual leave.
Lawstop is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. The recruitment process will fully comply with GDPR and other applicable laws.
Job Types: Full‑time, Part‑time
Work Location: Remote
Lawstop (London) – Head of Legal Aid Billing employer: Young Legal Aid Lawyers
Contact Detail:
Young Legal Aid Lawyers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lawstop (London) – Head of Legal Aid Billing
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, especially those who have experience with legal aid billing. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of Legal Aid Agency processes. Be ready to discuss your experience with billing systems and how you’ve led teams in the past. Confidence is key!
✨Tip Number 3
Don’t just apply anywhere; focus on firms that align with your values. At StudySmarter, we believe in promoting access to justice, so look for organisations that share this mission. Apply through our website for a smoother process!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
We think you need these skills to ace Lawstop (London) – Head of Legal Aid Billing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Legal Aid Billing role. Highlight your experience with legal aid billing processes and any relevant leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about legal aid and how your background makes you the perfect fit for our team. Keep it concise but impactful – we love a good story!
Showcase Your Attention to Detail: Given the nature of the role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about us and the position there!
How to prepare for a job interview at Young Legal Aid Lawyers
✨Know Your Legal Aid Stuff
Make sure you brush up on the Legal Aid Agency billing processes, especially Legal Help and CCMS. Being able to discuss these in detail will show that you're not just familiar with the basics but have a solid understanding of what the role entails.
✨Show Off Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed people in the past. Talk about your approach to setting objectives and conducting performance reviews, as well as how you support your team’s development.
✨Be Detail-Oriented
Attention to detail is crucial in billing. Bring examples of how you've ensured accuracy in previous roles, especially when it comes to compliance and audit standards. This will demonstrate your ability to handle the pressures of the job.
✨Prepare for Questions on Process Improvement
Think about ways you've improved internal processes in your past roles. Be ready to discuss specific strategies you've implemented to increase efficiency and reduce delays, as this aligns perfectly with the responsibilities of the position.
