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- Tasks: Lead the billing team and manage legal aid billing processes for various departments.
- Company: Join a leading legal aid firm dedicated to promoting access to justice.
- Benefits: Enjoy flexible working, 25 days annual leave, and career progression opportunities.
- Why this job: Make a real difference by supporting vulnerable individuals through effective billing management.
- Qualifications: 3+ years in legal finance, strong leadership, and excellent attention to detail required.
- Other info: Inclusive environment welcoming diverse applicants with flexible working arrangements.
The predicted salary is between 40000 - 56000 £ per year.
Salary: £40,000
Hours: 37.5
Reporting to: Director
Department: Billing
About Us
We are a leading legal aid law firm committed to providing high-quality legal advice and representation to vulnerable individuals. Our work focuses on promoting access to justice and upholding the rights of our clients.
Role Overview
We are looking for a highly organised and experienced professional to lead our Billing Team.
Key Responsibilities
- Billing Operations
- Oversee the preparation, submission, and reconciliation of legal aid bills across all departments (including housing, immigration, public law, education and community care).
- Manage the end‑to‑end process of Legal Help submissions, including initial review, preparation, and final submission to the LAA.
- Ensure all applications and claims meet LAA compliance standards and internal quality assurance procedures.
- Manage the billing process for controlled and certificated work, including CCMS submissions and high-cost case plans.
- Liaise with the Legal Aid Agency regarding claims, appeals, rejections, and audits.
- Ensure billing is timely, accurate, and in accordance with LAA guidance and contract requirements.
- Support legal teams with billing queries, training, and best practice guidance.
- Team Leadership
- Lead, supervise, and support the billing team, including setting objectives, conducting performance reviews, and managing workload allocation.
- Provide ongoing training and development for billing staff to ensure high standards and up‑to‑date knowledge.
- Review and improve internal processes to increase efficiency and reduce delays.
- Compliance & Reporting
- Maintain accurate billing records and ensure compliance with audit and regulatory standards.
- Support preparation for LAA contract audits, file reviews, and peer reviews.
- Monitor billing KPIs and produce monthly and quarterly reports for management.
- Work closely with finance to support cash flow forecasting and reconciliation of payments.
Person Specification
Essential:
- In‑depth knowledge of Legal Aid Agency billing processes, including Legal Help, CCMS, CRM6, and high‑cost case claims.
- Minimum 3 years’ experience in a billing or legal finance role, preferably within a legal aid setting.
- Strong team leadership and people management skills.
- Excellent attention to detail and ability to work under pressure.
- Experience working with legal case management systems (e.g., Legal Aid Agency portal, LEAP).
- Excellent written and verbal communication skills.
- Strong organisational and problem‑solving skills.
Desirable:
- Previous experience leading a billing or finance team in a law firm.
- Understanding of Legal Aid contract compliance and audit preparation.
- Experience using Excel and reporting tools for billing analysis.
What We Offer
- A supportive and inclusive working environment.
- Opportunities for training and career progression.
- Flexible and hybrid working arrangements.
- 25 days annual leave.
Equal Opportunities
Lawstop is committed to providing equal opportunities for all. We welcome applications from everyone including of any age, ethnicity, religion, sex, sexual orientation, gender identity, nationality, neurodiversity, disability, or with parental or caring responsibilities. We also offer flexible working hours. During the application process, all applicants have the opportunity to tell us about any adjustments or support they require so they are able to perform at their best. Any information you share with us during the application process is treated in confidence. The recruitment process will fully comply with GDPR and other applicable laws.
Job Types: Full‑time, Part‑time
Work Location: Remote
Lawstop (London) - Head of Legal Aid Billing employer: Young Legal Aid Lawyers
Contact Detail:
Young Legal Aid Lawyers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lawstop (London) - Head of Legal Aid Billing
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal field, attend industry events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lawstop and understanding their values and mission. Tailor your responses to show how your experience aligns with their commitment to providing high-quality legal aid.
✨Tip Number 3
Practice common interview questions related to billing processes and team leadership. We recommend doing mock interviews with friends or mentors to build confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Lawstop.
We think you need these skills to ace Lawstop (London) - Head of Legal Aid Billing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Legal Aid Billing role. Highlight your experience with legal aid billing processes and any relevant leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about legal aid and how your background makes you the perfect fit for our team. Keep it concise but impactful – we love a good story!
Showcase Your Attention to Detail: Given the nature of the role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Young Legal Aid Lawyers
✨Know Your Legal Aid Stuff
Make sure you brush up on the Legal Aid Agency billing processes, especially Legal Help and CCMS. Being able to discuss these in detail will show that you’re not just familiar with the basics but have a solid understanding of what’s required in this role.
✨Show Off Your Leadership Skills
Since this position involves leading a team, be prepared to share examples of how you've successfully managed and developed a team in the past. Highlight your experience in setting objectives and conducting performance reviews to demonstrate your leadership capabilities.
✨Be Detail-Oriented
Attention to detail is crucial in billing roles. Bring examples of how you've ensured accuracy in previous positions, especially when it comes to compliance and audit standards. This will help reassure them that you can maintain high-quality work under pressure.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their billing processes, team dynamics, and how they measure success. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
