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- Tasks: Assist with HR admin, recruitment, and provide support to managers and employees.
- Company: Join Young Devon, a charity dedicated to improving the lives of young people in the Southwest.
- Benefits: Gain a Level 3 CIPD qualification while receiving hands-on experience and support.
- Other info: Attend South Devon College one day a week for your qualification during this 18-month apprenticeship.
- Why this job: Make a real impact on young people's lives while developing your HR skills in a supportive environment.
- Qualifications: No prior experience needed; just a passion for helping others and a willingness to learn.
Young Devon is a young peoples charity in the Southwest of England. Our mission is to make Devon a better place for all young people. Each year we work with over 2,000 young people, building quality relationships to help them thrive. Building quality relationships to help young people thrive is our guiding principle; the principle at the centre of every service we offer, that sits behind everything that we do.
At the end of the apprenticeship, we would help them to find a role in another organisation to be able to further their career onto their chosen profession and field.
As Young Devons HR Apprentice, you will be helping with daily administrative duties such as recruitment, contracts and emails. You will also provide excellent customer service and front-line support to managers and employees on a range of HR queries and requirements, providing solutions and advice.
As part of your role you will be required to attend South Devon College (Paignton) one day a week to complete your CIPD Level 3 Foundation Certificate in People Practice qualification.
HR Specific Duties
- Dealing with day-to-day HR enquiries (and escalating complex situations as appropriate)
- Supporting the recruitment process – from posting job role adverts through to induction of employees
- Understanding the legal implications of recruitment and closely following our Safer Recruitment Policy
- Maintaining and updating HR records as part of services delivered
- Preparing reports and management information from HR data, with analysis as required
- Handling conflict and sensitive HR situations professionally and confidentially
- Supporting the HR Manager with payroll data and completion
General Administrative Duties
- Answering telephone calls and signposting enquiries as Young Devons main reception
- Processing incoming and outgoing department emails and post.
- Ad hoc administrative tasks as required
- Preparing and sending of All Staff emails as and when requested
- Preparing ID badges for new staff
- Creating the monthly Welcome Newsletter
- Updating the Staff Directory every quarter
General
- Abide by Young Devons code of conduct, equal opportunities and other relevant policies
- Embed a culture and practice of reflection and evaluation across all work
- Contribute to service development by making suggestions and expressing views to Line Manager
- Ensure the health & safety of all work is well managed and follows policy and procedures
- Ensure that tasks are carried out effectively and all records kept up to date
- Meet targets and deadlines according to agreed Key Performance Indicators
- Participate and contribute to supervision sessions with Line Manager
- Attending and contributing to team meetings and other events when required
- Participate in professional development training by keeping up to date with HR legal/policy/process changes relevant to their role
- Seek feedback and act on it to improve performance and overall capability
- Develop positive working relationships with other Young Devon staff
- Represent Young Devon at relevant meetings in a professional and positive manner
Our Values
- Kindness – We are welcoming and accepting, we listen first to understand your story
- Collaboration – We work together – with young people and with partners – to find the best solutions
- Commitment – We are determined to make a difference and to make sure your voice is heard
- Authenticity – Well be honest, realistic and be clear
- Inclusivity – It doesnt matter who you are or where youre from, you matter here
A Level 3 CIPD HR Support at South Devon College.
If successful, you will be enrolled onto an 18-month Apprenticeship at South Devon College. You will attend weekly taught lessons at South Devon College which will give you the knowledge and understanding to provide excellent HR Support. Supported by your Apprenticeship Coach, Course Tutor and the team here at Young Devon, you will get the chance to hone these skills daily. This role is truly a fantastic opportunity for anyone looking to create a new career or upskill on existing experience.
Monday – Friday, working hours TBC
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Hr Support Apprentice employer: Young Devon
Contact Detail:
Young Devon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hr Support Apprentice
✨Tip Number 1
Familiarise yourself with Young Devon's mission and values. Understanding their commitment to kindness, collaboration, and inclusivity will help you align your approach during interviews and discussions, showcasing that you're a great fit for their culture.
✨Tip Number 2
Gain some basic knowledge about HR practices and the CIPD Level 3 Foundation Certificate in People Practice. This will not only prepare you for the role but also demonstrate your enthusiasm and commitment to learning and growing within the field.
✨Tip Number 3
Network with current or former apprentices at Young Devon or similar organisations. They can provide valuable insights into the role and the application process, helping you to tailor your approach and stand out as a candidate.
✨Tip Number 4
Prepare to discuss how you would handle HR queries and sensitive situations. Think of examples from your past experiences where you've demonstrated problem-solving skills and professionalism, as this will be crucial in your role as an HR Support Apprentice.
We think you need these skills to ace Hr Support Apprentice
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements of the HR Support Apprentice position at Young Devon. Tailor your application to highlight how your skills and experiences align with these duties.
Craft a Compelling CV: Create a CV that showcases your relevant experience, skills, and education. Emphasise any previous roles or volunteer work related to HR, customer service, or administration. Make sure to format it clearly and professionally.
Write a Personalised Cover Letter: Draft a cover letter that reflects your passion for supporting young people and your understanding of Young Devon's mission. Mention specific examples of how you can contribute to their goals and demonstrate your commitment to their values.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an HR role.
How to prepare for a job interview at Young Devon
✨Understand Young Devon's Mission
Before the interview, take some time to research Young Devon and its mission. Familiarise yourself with their values of kindness, collaboration, commitment, authenticity, and inclusivity. This will help you align your answers with their ethos and demonstrate your genuine interest in the role.
✨Prepare for HR Scenarios
Since the role involves handling HR queries and sensitive situations, think about potential scenarios you might face. Prepare examples from your past experiences or hypothetical situations where you would need to provide solutions or advice. This will show your problem-solving skills and readiness for the role.
✨Showcase Your Administrative Skills
The position requires strong administrative abilities, so be ready to discuss your experience with tasks like managing emails, maintaining records, and preparing reports. Highlight any relevant experience you have, even if it's from school projects or volunteer work, to illustrate your organisational skills.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask insightful questions about the apprenticeship and the team. This could include inquiries about the training process at South Devon College or how success is measured in the role. Asking questions shows your enthusiasm and helps you determine if the role is the right fit for you.